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"Staff"

"Room 1 is a bit old, it could be more attractive if renewed the bathroom, no ventilation system. However the staff is very kind and helpful, that is why we gave 5 stars "

"Good clean. Very helpful owner. Well looked after motel."

"Friendly service"

"Always clean and sun is always so welcoming. Used the swimming pool which isn't huge but is nice to cool down after our walk up Parihaka. Central to everything."

"Quite good thanks 😊😊 OK..."

"Large room, great staff, restaurant looked nice but we didn't have time to test it!"

"modern apartment, very comfortable"

"Yes spotless "

"The rooms were fresh and clean. We had a double room. Has suffice amenities ie small fridge for water or milk to make a tea or coffee. Bathroom was clean but the shower needs to be made a little bigger or put hooks in the spare area so u can hang clothes after the pool or a line yo hang togs after a swim or something like that. Possibly look at a swim suit spinner so not much water tracks through the hotel. We had dinner in the restaurant and that was nice enough. Bar guy was stern not very...

"Room was great and very clean. Staff were excellent and very helpful made sure that we had everything we needed. "

"Check in was super quick and efficient. The room was lovely, it had lots of little nice touches. A selection of teas, coffee, hot chocolate. The jacuzzi bath was lovely especially after a long day of travelling and site seeing. And the bathrooms were a nice touch, lovely and cozy after the bath. Well equip room, we had a very comfortable stay."

"Super friendly staff and the room was amazing with a beautiful view. We really enjoyed the pool as well. Thank you 😊 We will definitely stay with you again. "

"Beautiful location! Great room!"

"Clean room , good for a quick stop over , love the shower pressure good for washing my thick hair haha "

"Perfect room very clean and new"

"This was an absolute treat to stay in, great location and friendly "

"The lady at checkin was super friendly. Room was just what we needed for a one night stay. Great water pressure in the shower."

"Friendly, helpful staff, easy to check in at the bar. Room was clean and comfortable. Charged a $50 deposit for use of debit card for booking - no one available at checkout to collect deposit. Do I contact Grand Hotel directly for refund?"

"Alles bestens ! Ausgesprochen freundlich und hilfsbereite Gastgeber "