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"The reason I haven’t scored 5 is that Expedia sold us a room that had issues with noise / cooking smells as it’s above the kitchen and is noisey and smelly when the staff are cooking. We stayed in a room named Helvellyn and Expedia didn’t state any issues with any rooms. If we had booked direct with the queens head it details the room helvellyn as having issues with noise etc due to it’s proximity to the kitchen. I think Expedia have been misleading not detailing the facts about that particular...

"All the staff we met were great, cheerfull helpfull and polite. The room was clean and comfortable and what one expects in a very old building. Only 4 stars for 2 reasons the shower only worked on the large head and the food choices were very limited both in the restaurant and at breakfast. No salads and limited vegetables in restaurant.No fruit or cereal at breakfast. The hotel is remote which is part of it's appeal for us so going out in the evening is not an option,I would have struggled...

"Parking was good and breakfast really nice."

"Nice staff, clean rooms, there was a green light that was on all night, we struggle a bit to sleep. Other than that good :)"

"cozy room"

"Lovely hotel, clean comfortable room all be it a bit small even though it was described as a cosy double it was small, ok for a 2 night stay but would not be ideal for longer. Air conditioned was a bonus Breakfast was excellent both mornings."

"Very pleasant stay."

"Lovely room. We booked the dog friendly room and we had dog bowls, and a doggy treat pack including toy, treats & poo bags. Nice little touch! Great food as always, lovely full English breakfast. Friendly helpful staff. Would definitely recommend."

"Fantastic location and friendly staff. Wonderful cooked breakfast. Great choice of local beer."

"Very helpful staff at reception.. room was very clean and comfortable, with a really nice decor. we were lucky in that we got parking on property but it is not guaranteed"