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"Our flight got delayed and my daughter was alone at the hotel. Siham at the front desk helped her with the information she needed. Also she guided us with the area and also was ready to refund us for the days we did not stay. The welcome was really nice and the rooms were kept in good shape. The break fast was the best we had in Marrakech"

"Friendly staff. Quick to address any requests."

"The room was stunning, spotless and warm. The staff are the kindest and most helpful staff I have ever met. The Riad is beautiful and so quiet but within a short distance of the medina. This place is faultless. Breakfast, which is served on the roof terrace, is different every day but always delicious and plentiful. 10/10 for everything. "

"I could not be happier with this place. Overall the place is great. Attractive, friendly staff, and perfect location in the middle of the action. Would recommend to all. "

"I was pleasantly surprised by the warm and attentive service from the moment we arrived. Our room was spacious, very clean, and had a lovely balcony. Dinner on Moroccan night was delicious with plenty of high-quality options, and the evening show was amazing—my daughter loved it, and we even joined the dancing. The kids club was exceptional, with activities morning and afternoon; my daughter barely left because she enjoyed it so much. There are many activities for adults too—tennis, football,...

"Great location and service "

"Extremt vänlig och uppmärksam personal. Perfekt läge i medinan."

"Väldigt kunnig & oerhört hjälpsam personal."

"Tres bel hotel avec un tres beau jardin situe dans la palmeraie au calme de l'agitation. Superbe suite avec une literie impeccable. Prestations haut de gamme - gentillesse du personnel, saveurs du restaurant etc. Une tres belle adresse a Marrakech, a ne pas manquer"

"The staff was exceptionally kind and helpful. The restaurant is excellent, offering delicious food and outstanding service. I’m already looking forward to returning for another stay."

"Personas muy amables"

"Si tutto perfetto"

"Fantastic experience. The hotel, amenities, staff, entertainment, and transport were all wonderful. Highly recommend! "

"Very nice stay in a truly classic riad. Actually many riads in one. Comfy beds. Rincy staircases to explore. Lots of fun. "

"I can’t say enough good things about this property. The location of this Riad is just inside the Medina so I it’s a 2 min walk from taxi drop off. The property is so beautiful and within walking distance of markets, shopping, palaces, tombs, college, mosques, Square. The staff were outstanding from front desk to restaurant to housekeeping!!! The breakfast provided by this Riad is incredible!! All traditional Moroccan food. I would highly recommend this property!!"

"Riad Karmela – A place that truly looks after you I stayed at Riad Karmela during my time in Marrakech and couldn’t have chosen a better base. From arrival to departure, I felt genuinely cared for — not as a booking, but as a person. The staff are exceptional: warm, attentive, and quietly present without ever being intrusive. I travelled solo and felt safe, relaxed, and supported at all times. A special mention must go to Fatima, the manager. She is outstanding. She upgraded my room without...

"Yo"

"Tudo impecável, não poderia ter ficado mais satisfeito. Recomendo a todos"

"Very friendly and lovely breakfast "

"Nice Moroccan breakfast"