2/10 แย่มาก
Aleena
เดินทางกับครอบครัวและเด็กเล็ก
2 ส.ค. 2025
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I recently stayed at what was advertised as a 4-star hotel, and I was deeply disappointed. From the moment I entered my room, I was met with an infestation of ants—finding them in the bedroom and even on the bed was unacceptable. The phone in the room was not functional, and my requests for maintenance were completely ignored.
The entertainment options were lackluster at best, with the same music playing on repeat daily and virtually no evening shows to speak of. Dining options were severely limited, with tasteless food that lacked variety and was the same every day. The hotel doesn’t provide food after 10:30 PM, which left us stranded with a hefty 300 dirham bill to get takeout!
Basic amenities were lacking in the bathroom, and there were no tea or coffee facilities in the room. I was even charged a £20 deposit for an iron without being provided an ironing board. The pool area was shabby, with broken sun loungers and wasps everywhere. The drink selection was poor, making it hard to enjoy any refreshments.
The only redeeming quality was the friendly staff who, obviously, deserved a tip for putting up with the chaos. This hotel is not a 4-star establishment—avoid at all costs!
Aleena
เข้าพัก 5 คืน, กรกฎาคม 2025
