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"very poor"

"We arrived late at night and the staff was very kind to wait for us. Next day in the morning breakfast was amazing (not included but totally worth it). Great places to stay"

"Bien"

"Staff was amazing and very friendly. Very nice place to stay and a great price."

"No airport pickup, room was not sound proof, not sure why this hotel is well rated as it is outdated and not worth the money."

"Really awesome experience here. Incredible staff and place. One of the highlights of my trip! The host made me a meal before breakfast time even started and took me to the airport I highly recommend them!"

"A clean, cozy place with friendly people and a delicious breakfast."

"This is an excellent place to stay. I stay a night coming and going to another location in Costa Rica from the airport. It has a free shuttle and excellent staff/service."

"They just finished painting the pool edge...looks great. This is our 3 year at the Trapp Family Inn. The only thing that was different was it was warmer than usually in San Jose than in previous years. The rooms were definitely warmer, but we were glad we had ceiling fans. Service, Food, and hospitality were great. We'll be BACK!"

"Great location 10 min from san Jose airport. Steakhouse, pool, AC, friendly staff...all you need for a great stay."

"Staff was very friendly. Hotel was clean, beds were comfy. Breakfast was amazing!"

"Great location in Alajuela . Walking distance to great restaurants, cafes, shopping and strolling. Super comfortable bed, nice breakfast and helpful staff ."

"Everything was great"

"It was a nice oasis in Sam José"

"I have stayed here several times, but it has changed over time. The restaurant has changed and now has a few craft beers, but the service was better before. There is some new venue close by that blasts music. I suppose that makes the hotel more convenient if you are going to that venue, but less pleasant if you are just looking to have an easy trip to/from the airport."

"We stayed here to have a short drive to the airport after visiting Volcán Poas and am glad we did. Super good location for lots of cool places and delicious food. The staff was AMAZING! The ladies we interacted with were so kind and helpful even with suggestions of what to do! Small business to definitely check our while in the area! Ps. They are working on having smart rooms which we got to try and loved;)"

"Staff was very friendly and helpful, and the free breakfast that was included with our stay was delicious. Would definitely stay here again"

"Suite with kitchen for extended stay."