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Grand Park Hotel

5.0 star property
Travelers start their day with a generous breakfast buffet before choosing between poolside relaxation or exploring the surrounding area

Choose dates to view prices

The Grand Park Hotel, in a prime location, offers a breakfast buffet and dry cleaning. Guests enjoy the sunny terrace, outdoor pool, free WiFi, attentive concierge service, and luggage storage throughout their stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

Highlights

Soundproofed
Air conditioning
TV
Hairdryer
Minibar
In-room safe
Desk
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Single Room

Minibar, in-room safe, desk, soundproofing

Single Room

Highlights

Soundproofed
Air conditioning
TV
Hairdryer
Minibar
In-room safe
Desk
  • 28 sq m
  • Sleeps 1
  • 1 King Bed OR 1 Single Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

Highlights

Soundproofed
Air conditioning
TV
Hairdryer
Minibar
In-room safe
Desk
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, soundproofing

Executive Suite

Highlights

Soundproofed
Air conditioning
TV
Hairdryer
Minibar
In-room safe
Desk
  • 57 sq m
  • Sleeps 4
  • 1 Double Bed
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About the area

Ramallah is home to Grand Park Hotel. Arab Souk Market and Mamilla Mall are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ein Hemed National Park and Mount Herzl. Ramallah Palace of Culture and Jerusalem Botanical Gardens are also worth visiting. Visit our Ramallah travel guide
Map
Rafat St Al-Masyoun Heights, Ramallah

What's nearby

  • Ramallah Palace of Culture
    17 min walk - 1.5 km
  • Tomb of Mahmoud Darweesh
    19 min walk - 1.6 km
  • Al Manara Square
    18 min drive - 2.7 km
  • Ramallah Park
    18 min drive - 2.3 km
  • Church of the Holy Family
    18 min drive - 2.6 km

Getting around

  • Yekuti'el Adam Station
    11 min drive
  • Jerusalem (JRS-Malha Railway Station)
    20 min drive
  • Tel Aviv (TLV-Ben Gurion)
    53 min drive

Restaurants

  • Segafrado
    10 min walk
  • Toasty
    3 min drive
  • KFC
    8 min walk
  • Garage
    14 min walk
  • Allegro @ Mövenpick Hotel Ramallah
    14 min walk

About this property

Grand Park Hotel

Luxury hotel
Consider a stay at Grand Park Hotel and take advantage of a free breakfast buffet, a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a lift and meeting rooms
  • Wedding services, luggage storage and concierge services
Room features
All 83 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Desks and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property is also known as

Grand Park Hotel
Grand Park Hotel Ramallah
Grand Park Ramallah
Grand Park Hotel Hotel
Grand Park Hotel Ramallah
Grand Park Hotel Hotel Ramallah

Frequently asked questions

Does Grand Park Hotel have a pool?

Yes, this property has an outdoor pool.

Is Grand Park Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Grand Park Hotel?

Self-parking is free at this property.

What time is check-in at Grand Park Hotel?

Check-in start time: noon; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Park Hotel?

Checkout is at noon.

Does Grand Park Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Grand Park Hotel located?

Situated in Ramallah, this luxury hotel is within 1 mile (2 km) of Mount Herzl, Ramallah Palace of Culture and Tomb of Mahmoud Darweesh. Church of the Holy Family and Al Bireh Municipality are also within 2 miles (3 km).

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Reviews

Grand Park Hotel Reviews

8.2

Very good

7.8

Cleanliness

7.6

Location

7.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 19 out of 55 reviews
Rating 8 - Good. 22 out of 55 reviews
Rating 6 - Okay. 11 out of 55 reviews
Rating 4 - Poor. 3 out of 55 reviews
Rating 2 - Terrible. 0 out of 55 reviews

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Ordered a room for 3 people and was given a king bed with a twin mattress on the floor. Not very comfortable for the price and a 5 star hotel. People were very nice.
Stayed 1 night in Feb 2020

8/10 Good

Amjad, t

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, quite neighborhood, clean, good food, well maintained, plenty of parking space
Stayed 2 nights in Jan 2020

8/10 Good

Amani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very comfortable stay in Ramallah

Staff at Grand Park Hotel were extremely nice and welcoming. Rooms are big and comfortable with easy parking access if you are arriving by car. The dining areas are not smoke-free which is the only criticism I could find for this hotel. Restaurant was good and portions are very generous.
Stayed 1 night in Dec 2019

10/10 Excellent

Abed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand park ramallah

Overall good experience, staff where very helpfull , breakfast was below par, they could do much better in quality service and over all offerings. Room and cleanliness was at par.
Stayed 1 night in Nov 2019

10/10 Excellent

Riad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
Stayed 1 night in Nov 2019

6/10 Okay

Meri

Disliked: Cleanliness, property conditions & facilities

Unclean

The room was unclean they gave us a new room but also the second was unclean
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Not professional staff. Food and beverages are not in a good quality
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
I liked the room. Spacious, well designed and comfortable. What I didn’t like is the erratic functioning of the TV and the fact that most of the machines in the gym were not functioning
Stayed 3 nights in Feb 2019

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service

Service is beyond everything, and that’s what I have found there. From the check in up till the check out the service was amazing. Thank you Rose for taking good care of us thank you Mohamed thank you every single one of you. Sorry I forgot all the names. I’ll be back in March see you then
Stayed 1 night in Feb 2019

8/10 Good

Alfred

Liked: Cleanliness, staff & service, room comfort

Good hotel for business

Fruit platter was a nice welcome gesture, but not on my last day. Breakfast could have better coffee
Stayed 3 nights in Feb 2019

10/10 Excellent

Rebecca

Very comfortable, convenient and good service. Rooms are nice and I would stay there again.
Stayed 2 nights in Nov 2018

8/10 Good

Samir, Kuwait

Liked: Cleanliness
Quite and close to city center and the room was spacious and convenient. TVs don’t work.
Stayed 2 nights in Oct 2018

4/10 Poor

Kunal, Chicago

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel has a good street presence and has a pretty decent lobby, bar area. The room itself was not bad either. However for a 4 or 5 star hotel, this falls seriously short. Here are some reasons why: - I had two reservations for 2 individual nights with a different rate for both nights. The checkin staff refused to initially honor that rate and were pretty condescending and passive aggressive in saying no. I kept saying that I have a reservation through expedia (which they couldn’t find) and I kept saying them that I can show them my rate that I have booked, but it’s as if the check in staff were not listening. Frustrating to say the least. Any 4 or 5 star hotel would not talk to a guest like they did. - Housekeeping service was terrible. Asked for extra towels - never came. Asked them to come pick laundry for ironing - never came. Called multiple times. Level of disfunction high. - Bathroom in the room was really small. Really oddly shaped too. - Toilet was leaking water. Considering the water problems in the West Bank, you would expect this to be a non issue. Overall, I’d not stay here again, nor advocate this hotel to others.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Overall good experience. Staff needs more customer service training.
Stayed 1 night in Jul 2018

8/10 Good

Mohammed

Liked: Staff & service, room comfort
Good,,,,,,,,
Stayed 3 nights in Jun 2018

6/10 Okay

Shakir

Liked: Cleanliness, property conditions & facilities

ترشيحا

اعتقدنا انه يوجد في الفندق بركة سباحه ولكن للاسف لا يوجد كما هو مصور التي رايناها والاولاد غضبو كتيرا

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really a delight for the price!

They greeted with a drink; best latte I have had in a long time. Very clean and comfy room.
Stayed 1 night in Feb 2018

8/10 Good

Suheir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Pleasurable
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service is really thoughtful and people are very nice. When some problem occurs, they solve it immediately.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities

Nice hotel with a nice swimming pool.

Nice swimming pool but lack of entertainment at the hotel and nearby.
Stayed 3 nights in Jul 2017

4/10 Poor

Erik Sundblad

Liked: Room comfort

Don't come for the pool

Clean, spacious and comfortable hotel. However, pool might not be open as it's often reserved for wedding parties and other groups of people. If open, expect absolute mayhem, with large crowds of people.
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

نظافة متوسطة - أستغرب كون الفندق 5 نجوم

الموقع جيد - الاستقبالجيد- معاملة عمال الاستقبال جيدة - لكن نظافة الجناح ليست كما يجب السجاد- بلاط الحمامات-
Stayed 1 night in Aug 2017

10/10 Excellent

Haifa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manager Mohamed is amazing and super personable Same with Summer at front office
Stayed 2 nights in Jul 2017

8/10 Good

Muffin

Liked: Property conditions & facilities, room comfort
So far so good! I'm sure it's the best hotel in the area.
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Not worth the price.

The staff could be a little friendly.