The manager at the desk said that she didn't receive my payment from an online reservation so I paid again for her. She was screaming at me and my husband and was very mean. I tried talking to her and she wouldn't ever listen to me as she kept screaming.
The place was fine. It had decent beds and the shower was fine. It had a microwave and fridge, which was nice to reheat leftovers for breakfast. It did not have towels, other than one for the floor. But otherwise, it worked for what I needed, which was a night of sleep.
Everything in the room was old it had a mildew smell housekeeping service sucked breakfast was disgusting and they charge to much 😡 they refuse to put there hotel on line so customer's can save money
Overall the hotel was comfortable. However when I arrived I was told that my reservation had been canceled. If I hadn't called the Hotels.com customer service line we would not have had a place to sleep because all hotels were booked for the many graduation ceremonies taking place that weekend. Also the electrical outlet had no cover and the room smelled as if it hadn't been used for a while.
เข้าพัก 2 คืน, พฤษภาคม 2019
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Lawrence
1 เม.ย. 2019
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Very rude and violent service attendant the you
The area was nice a very badd and rude service attendant the younger son is very rude and disrespectful he drain to call the police because I wanted to of you the role before I paid for it I was willing to leave my credit card and identification at the counter he rudely told me know there I could go elsewhere his rooms are clean
We returned late that evening and the heat was blowing cold air like the A/C was on. The desk attendant was very non caring about it, like we'd done something wrong. Told me to turn it off then back on. Which worked for a short period of time. Kept switching over to A/C every half hour or so all nigh
Bed was uncomfortable, pillows were terrible, floor was dirty, filters in the vent hadn’t been changed in AGES, woke up stuffy and couldn’t breathe; room musty and dirty smelling, area sketchy-didn’t feel safe.
This place should not have had room 107 on the market at all. The floor and the walls looked as if they have not been cleaned since the 1900's. The sink was clogged, the vanity area & bathroom was so dirty that I did not shower until I went home because I was scared that I would catch something. There was a broken piece of furniture stored in the room. There was supposed to be breakfast served, the only thing I saw was the same bowl of apples that was there when I checked inn. I told the man at the desk when I was checking out and the only thing he said was that he would tell the manager. There was not type of compensation offered at all. The wifi was so bad that I had to use my phone as a hot spot.
เข้าพัก 1 คืน, พฤษภาคม 2018
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
1 มิ.ย. 2018
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
I've seen worse.
There was a funny smell. My room was on the ground floor and opened to the parking in front. The metal door had been badly bent by something (or someone) had done violence to it . I felt vulnerable and a bit anxious.
เข้าพัก 1 คืน, พฤษภาคม 2018
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Patrick
8 เม.ย. 2018
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Super loud. Off busy road which I didn’t know because I booked online. Looked to be in poor shape. Dirty room. They served Eggo waffles for their free continental breakfast. I realize it’s free but eggos?!!!
toilet was loose and rocked back and forth, TV had a line about 2 inches thick straight down the center. staff was slow and didn't smile or act like they cared at all.
i would try my best to avoid this place if you are worried about cleanliness. my room was not vacuumed and the bathroom floor & itself was "sticky" with who knows what .. i don't usually complain, but this should be known to any future customers.
I am very unhappy..my kids and us was bit en all up b you bedbugs which is so nasty never will I come again ..but it states no refund would have left
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
8 ก.พ. 2015
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
ABVI Raleigh Capital Blvd
Room was not like the pictures on the web site. I was expecting a sofa instead got a circular table with two chairs. Bathroom shower fixtures need immediate replacement as the faucet was leaking.