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"Staff Friendly..Air Condition system need to revisit not upto cooling standards. Bathroom/Toilet water flashing terrible need attention. Overall okey property location good"

"The Wi-Fi occasionally stopped working, but other than that, everything was comfortable and I had a great stay."

"The property is good Ruined our overall experience, the hospitality and service were extremely disappointing and fell far below what I would expect from a property of this standard It started with the key card not working for a room, and even after notifying the front desk we had to wait outside for ~30 minutes with kids. The cart services are not able to handle the load as the numbers don't match with the guests (275 rooms, 17 carts ). Room services were taking 1.5 hours to deliver even small...

""A humble budget hotel" describes it more honestly than the hotel describes itself online. It isn't a "heritage" hotel, that's just the parent company name. The room was clean enough and the shower was good. Only two pillows for a kingsize bed. The Wi-Fi was non-existent and un-secured. The restaurant is small, dark, and windowless. The food is okay. They say they have a 24 hr. airport shuttle but two online booking requests went unanswered. Good location for bazaars, City Palace. The staff were...

"The location is good. The staff are nice and friendly. The only thing that should improve is cleanliness. i saw some stains on the bed sheet. The room is smell not good. Not clean toilet. The cleanliness is below Ibis standard. "