Search Hotels in Quail Ridge, Henrico

"Terrible "

"Was okay over priced. Very plain. "

"Clean but rooms need to be updated "

"Great service "

"Very poor breakfast requires a lot of improvement, you can't offer rotten banana for customers some food sounds left over from day before, in particular, muffin (gluten free) with no expiry date on the package. A hotel charging over $250 MUST have at least a kitchen to offer room service (minimum burger or sandwiches) while asking the receptionist for room service she replied;; we do room service once every 2 days 🤔, couldn't differentiate between room service and house keeping. On the other hand the receptionist asked us to google for restaurants in the area !!!. If any one forced to make reservation in this hotel he/she MUST NOT accept any room on the West wing of the hotel due to amount of noise from passing trucks/trailers on 95 highway. The only thing good in this hotel was clean and that's because its new. This hotel must be 2.5 star and not 4!!!!"

"The room was the nastiest room we're ever stayed in. Floors and furniture probably not cleaned in months. Our original room the heat didn't work properly. Attendant graciously moved us to another room. Water never got hot, luke warm at best"

"The room was spacious for the 2 of us and our dog. The bed was very comfortable and it was very quiet. Unfortunately, the heavy curtains did not cover the window, they were only decorative, and the parking lights were shinning into the room, making it hard for me to sleep. Also the cleaning products left a very sweet and nauseating smell in the room. Otherwise, I would stay there again. The location was good, we were able to park our vehicle with a trailer, and to walk to a restaruant."

"Clean property and rooms. Comfortable bed and pillows. Breakfast could have more choices or at least enough for everybody. Overall, good value for price. "

"The front desk ladies are what keep us coming back. Accommodating, friendly, and understanding that we are tired from working, they go above and beyond to make sure we are comfortable and at ease while staying at there. "