"We had a lovely stay at this hotel - the rooms were well proportioned and the beds were very comfy. We stayed at this hotel for 4 days and specifically because it had the waterpark. Unfortunately, the water park was closed for 2 days which was a shame as there isn't much else to do at the hotel. The waterpark itself is wonderful and the children had a great time going on all the slides. The greatest shame is that if the hotel guest is on an all-inclusive plan, this isn't included in the waterpark. Therefore all food and drink purchased had to be paid for which seems unreasonable.
With regards to the hotel pools, they didn't seem very well dressed and the area just looked bare. There were no pool bars for drinks and no waiter service either which I would expect in a 5* hotel. Therefore, to get a drink, we'd have to get out and walk to the bar t get a drink and then go to a van to get food which was very inconvenient.
The restaurant was nice but not as much choice in food as I would expect in a 5* hotel. The food was very samey every day but tasted nice and catered for most tastes. I was really surprised that they stopped serving food at 3pm so we then had to go to the cafe for food instead. The cafe itself was nice although some items were chargeable even though we were all inclusive, which I found very odd having stayed in many inclusive resorts.
There was also no entertainment on a night so nothing to do after 10.30pm."
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