Search Spa Hotels in Punta Cana

"I am writing to formally request compensation for my recent stay at Riu Republica in Punta Cana. During my 6-day ( March 19-March 24th)stay, my experience was extremely uncomfortable due to the lack of functioning air conditioning in my room. Despite reporting the issue multiple times, I was required to change rooms three times, and the issue was never properly resolved. The room conditions were excessively hot and not suitable for occupancy, significantly impacting my ability to breath (breathing machine), rest and enjoy my vacation. This falls far below the standards expected from your brand. Due to the repeated disruptions, inconvenience, and failure to provide basic accommodations, I am requesting appropriate compensation for this experience, paying Expedia alot of money and RIU when I checked in. I've stayed at this Resort several times within the last 2years. "

"Perfect location for our next trip "

"Service was excelent everywhere in this resort! 100% recommended "

"Beautiful property with great beach access and plenty of pools. Lots of food options and most are pretty good! Lunch can be a bit repetitive but theres so much eating throughout the day anyway. Preferred access is worth it if you want some extra perks, including the personal concierge who takes care of everything for you. Highly recommend Dreams Onyx. "

"Everything was wonderful, food was delicious. Our butler Luis was the best."

"Awesome trip, some of the food was pretty decent lots of options. Butler service was great "

"The Pros: The staff was all very friendly and helpful. The rooms are super big and comfortable. The bathroom is also big. My kid loved the kids club. The Cons: The food in general was not very good. The Split Restaurant and Toro where for me the two best options. Buffett was poor and food was always the same, mid. The resort is huge and although there are many restaurants there are not big enough to hold so many people. We had to wait for more than one hour to eat dinner at any of the restaurants. The buildings look like they need mantainence. The mayority of golf cars used to transport the guests look old and not well mantained. "

"I had been going to this hotel for the past 10 years and every year it seemed it was deteriorating and frankly they seem like they don’t care. So we will never be going there again."

"Everything was good considering the age of the property. Staff super friendly, food was ok and plenty of it everywhere! Amenities and shows every night! I really enjoyed my stay and will definitely recommend it ! Thanks ! "