Food was fantastic, staff was great, pool was awesome, just needs some money thrown into the property/buildings. Just a little run down but so mich potential
I only stayed at this resort for one night. The gentleman working in Reception was amazing. He was very helpful. The suite was clean and comfortable. I didn't use the pool but it was very inviting looking.
Hotel was reasonable, I was disappointed with the location as it lacked easy access to the beach and hotel corridor. I wrongly assumed you could cut across the golf course but found only locked gates. This property would be best suited to guests with a car or bicycle.
I like that it’s private & has big golf fields. But they need to update all rooms. The nice rooms they don’t give to Expedia guest I don’t know why they post it. Beds are hard & mattress stains, ugly colors in room , water shower comes out very slow, everything is old but clean. Good people working there. Entrance to place is dirt needs also to be update.
เข้าพัก 6 คืน, ธันวาคม 2023
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
NOEMI
9 ต.ค. 2025
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Todo el hotel es muy grande, incluso las habitaciones.
Sólo le falta darle un buen mantenimiento de pintura pues ya se ve viejo el lugar y eso es lo que le da aparente mala imagen, aunque no sea malo el lugar.
En cuanto a limpieza está muy bien, sólo cambiaría la cortina de la regadera, me parece antihigienico que sea de tela y no la cambien con cada huesped. Nunca vi bichos ni nada parecido.
La alberca es enorme y bastante tranquila. Uno se puede relajar bastante bien. Juegos de mesa para entretenerse. Nada de ruido. Pica señal pero hay wifi en tooodo el hotel y nunca falla.
Terrible. Booked for four nights only stayed one as two many issues to recount here. We put a claim in the next morning to try and recoup the three days we had paid for and we're unable to use. Some issues:no toilet paper or towels when we got to our room, no coffee pot and none available, one cooking pot and nothing else, no hot water, sink falling off the wall and leaking water onto the floor, bed is made of concrete with a 5" old coil spring mattress, my side had broken springs so basically tried to sleep on a concrete slab without any success. We tried to resolve the issues in the morning, but staff was unable to remedy any of the issues. We had to leave and what a sham because the location is beautiful. It has been 96 hours since we contacted Hotels.com and we have not heard a peep. Very disappointed.
Atención de primera, personal sumamente amable, el lugar verdaderamente hermoso, los alimentos sencillos pero muy sabrosos, area muy natural.
La alberca deliciosa, en fin me encantó
เข้าพัก 3 คืน, กุมภาพันธ์ 2025
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
6 ม.ค. 2024
ไม่ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Falta de personal
El hotel como tal tiene mucho potencial, pero no cue ya con el personal suficiente para abtender todas las áreas. Las áreas comunes le faltan limpieza más disposición y atencion en el restaurante. No disponen de cena ni cóctel o bebidas en el área de la alberca
Lamentable el peor hotel en el que he estado. Humedad en las paredes exageradamente viejo y falto de mantenimiento las fotos no reflejan lo que es. Los colchones de carretera súper viejos sucios en mal estado parecían obleas desperté con dolor de espalda. los blancos en mal estado y percudidos viejos. Bueno hasta el papel higiénico el más barato súper áspero.
You get what you pay for and we didn't really expect it to be a luxury resort. The bed was as hard as the concrete slab upon which the mattress sat. It was minimally supplied and the sliding glass doors neither opened nor closed all the way. They were just taped together and the tape was so old that it was dried out and had holes in it. We ate at the restaurant from breakfast and it was quite good.
Me gustó la tranquilidad.. y las instalaciones..solo el camino que hay que recorrer de la carretera al hotel es de Terracería y queda el vehículo lleno de polvo...
A lovely place with lovely staff that definitely needs a new manager. First we were repeatedly questioned about our booking through hotels.com even though I could literally see him holding the confirmation printout in hand.
Then we find we were not given the room we booked. We booked a queen with 2 sofa beds. Instead we were given a 2-bed room
On the day of checkout, from well before the end of breakfast, he was trying to rush us out. This happened multiple times even as we had checked out and were eating lunch. It was as though he didn't want English speaking guests there because every other party was of at least 6 people and clearly local. This shouldn't have been necessary, as we paid just like everyone else even though we are a couple with only one son. Lovely place but that manager ruined our stay.
Solo me falto revisar lo del deposito ya que me tuve que ir de improviso, pero lo ame
เข้าพัก 2 คืน, พฤศจิกายน 2018
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Luis
1 มิ.ย. 2018
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
The Canadian is an older hotel inside a golf course. There is no doubt that at some point this was a gorgeous resort, however, it has past it's prime and it's in need of urgent restauration. There are several issues one must consider before deciding to be a guest here. First, there is no car rental facilities or taxi service provided on the grounds. Second, the reception informed me that I could not have guests visit me on the premises, so don't even think about having friends check out the grounds even though they might be considering staying there next time they stay in Nuevo Vallarta. Third, the rooms are old and in need of renovation, but it's undestandible, since no one would like to stay in an old hotel with no car/taxi service and strict guest policies.
Hotels.com should not offer this hotel. It was under renovation. The swimming pool was empty (and looked like it had been for months). There was no bar or restaurant (nowhere to get food). The hotel was not expecting us. It was practically empty (maybe two other rooms occupied). The setting (in the middle of a golf course) was beautiful, but inconvenient without your own car. I recommend you stay away.
I hiked across the golf course for 10 minutes to get to the highway to get a bus. You have to flag the ATM bus down. Groceries were a 25 min. hike to Mega market. There is Oxxo across the highway. The bus stops in front to go to Bucerias, a 5 min. ride for 8 pesos.
It's a resort and is beautiful with cocodrilo and tropical birds.
It's a 40 min. bus ride on ATM to get to Puerto Vallarta
เข้าพัก 7 คืน, มกราคม 2018
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Phil
12 ม.ค. 2018
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Poor access by dirt road
The restaurant and bar were closed and there was a constant smell of sewer gas in the room.