The room wasn’t clean. They don’t clean everyday. A lot of insects in the room, really dirty. I don’t know how it’s a 3* Hote?! The service is very weak
ผู้เข้าพักจริง
เข้าพัก 3 คืน, ธันวาคม 2018
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Sreenivas
2 ม.ค. 2019
Ok place with a couple of things to consider
Decent place if you can speak a bit of spanish. With the electrified fence, not a neighborhood that you want to probably stay. Said free breakfast when booked and we were told that there was no free breakfast. Ok to stay if you can handle the language and the area. We will find a different place next time.
This is a wonderful hotel, a great value for your money! The staff is so accommodating and helpful with anything that you need. They do not all speak English, but they try, and communicating is really no problem at all. The apartments are huge! And the area is very safe and fun! The hotel arranged my taxi driver for me to and from the airport, and he was also excellent at a fair price. This hotel really cares about making their guests happy! I highly recommend it!
When I arrived I was faced with a locked gate. I rang the bell repeatedly but no-one came (did the bell work?). I then started shouting 'hello, anyone there'. I was starting to lose the will to live after about 5 minutes when it started raining and was going to go away and try to find somewhere to phone from (I had no idea where!) but then the owner appeared.
The owner was actually very nice and was helpful when he was there but my first impression wasn't good.
The place was clean but the room(s) were depressing as there is very little natural light and it was painted in dark colours downstairs. It was basic (but you get what you pay for).
Breakfast was supposed to be included but I never saw any sign of any being served.
I hardly ever saw anybody at the Reception area. This was a problem when I was unable to get water for a shower after a day at the Falls.. Aircon did not work