โรงแรมใกล้Promenade, Temecula

"Advertisement shows restaurant they do not have a restaurant only serve breakfast in the mornings. Also, there’s no bellhops or staff to help you with your luggage .. so you’re pretty much on your own. I called in the morning to ask if we could have help with luggage being that I had my handicap mom with me, they said we would have to go down get a cart and do it all ourselves that they had no one to help us…"

"No industrial ice machine on prem - so start the ice maker in room upon arrival."

"This hotel did not meet expectations. When we first arrived it took us 30minutes to find a staff member to check us in. When we got to the room. There was hair, and shavings left in Shower and toilet. The sink had a crack in it that allowed water to spill on to floor. Pull out couch had crumbs still and no sheets or blankets were available for us to use. When we called for some I was given a blanket with a dirty stain on it. My husband was chased by an unleashed dog in the hotel hallway when...

"Horrible customer service"

"They should change the pillows ."

"Pros: The rooms are spacious, they accommodate animals, breakfast is basic but not bad, our AC did not work in the first room and the receptionist came quickly to try to fix it, she couldn't so we were immediately placed in another room where the AC was amazing. Cons: There are bugs inside and outside of this place. There are huge spiders and webs in almost every arch and I mean HUGE, we had several different bugs in our room - silverfish and smaller spiders, for whatever reason - when my bf...

"For the same price you could stay at a fee other places on the same street that are far nicer and newer. The room was okay, not bad but not what I paid for."

"Great stay. Clean hotel. Comfortable bedding and helpful staff."

"Clean room, well located, good breakfast buffet"

"The pool was dirty and cold. Disappointing since it was just emptied and refilled the day we got there. No one vacumned the bottom of the pool? Filthy! The hottub was cold too. The fire alarms went off on our first night at 4 am, 4:15 am and 5 am ... and then again on our 3rd night once. It appears the sensors are a bit touchy or they need to enforce where people smoke. The workers were nice; but, this place needs some attention from corporate!"

"Thank you room was very clean. And the stuff was very kind. Breakfast was very delicious. Thank you for everything."

"The price plus the rooms was clean"

"Let’s start by acknowledging the price gouging this property created. Not a fan of paying $300 for a motel room. I understand it’s a common practice for hotels to do during a busy time but still very disappointing given the condition of the inn. When we checked into the Best Western they assigned us a room with a door that was literally propped open to all of the elements outside. Anyone could’ve walked in the room and used it before us and the staff thought that it was acceptable to offer that...

"Stayed a weekend (Fri-Mon). Was looking for a cheaper hotel compared to the higher end was much too expensive for a weekend trip. However I traded price for better quality. While the staff was nice there were things a hotel should not have. Dried blood on the curtains. The curtain was also broken. The A/C smelled like mildew every time it came on. The bathroom vent/ fan looked as if it had never been cleaned. The pool wasn’t very clean. We received fresh towels but the were either dirty or...

"Two free cocktails available at the bar for every single guest from 5:30 pm- 7 pm, kid friendly. Light snacks also provided. Guests can enjoy watching games/ sports on several screens. Definitely a great location near shopping centers. Wonderful breakfast provided, omelets made to one's choice. Overall, great environment."

"Free breakfast was good."

"Room was clean , and hallways as well. Every employee that we had interaction or just walked by them they were friendly and professional , Dinning area was always clean and the food was very good. Gym area has exactly what you need for working out when traveling overall it was a great stay at a great price it was our first time staying here and we will definitely stay again in the future."

"Kelly is a fantastic addition to your team...such a pleasant woman who really loves her job!"