Hello Jeremy,Many thank for scoring your recent stay with us. We look forward to welcoming you back to the Hotel on your next visit to Preston. Kind regards, Scott & The Team

Hello Thomas,Thank you for your review and the wonderful 5 out 5 rating. We are thrilled! I am pleased you had a lovely stay with us and everything was to your satisfaction. Thank you again for your review and high scores. We look forward to welcoming you back for another great stay!Regards, Pauline & the Team

Hello Tricia,Thank you for your review and high score. I am pleased you had a lovely last-minute stay with us and we had exceeded your expectations. We have a great team working here. Without their hard-work and dedication, we won't get such wonderful reviews to answer. Thank you again for your review. We look forward to welcoming you back in the future!Regards, Pauline & the Team

Hello Maryam, Many thanks for scoring your recent stay with us. We look forward to welcoming you back to the Hotel on your next visit to Preston. Kind regards, Scott & The Team

Hello AkhilI was sorry to read that you only gave the hotel a 1 out of 5 rating. Unfortunately, as you haven't left us any comments, in regards to such a low score, it is difficult to try and see where we fell short!We look forward to welcoming you back for a future stay.Best regardsBernadette & the team

Hello John-paulThank you for your lovely review and fantastic 10 out of 10 rating. We are so pleased you have had another great stay. Thank you for once again entrusting us with your overnight accommodation. We look forward to welcoming you back soon.Best regardsBernadette & the team

Hello Greg,Thank you for your review and high scores. I am pleased you had a good stay with us. We look forward to welcoming you back on your next stay in Preston!Regards, Pauline & the Team

Hello Keith,Thank you for your review and 5 out of 5 score. We are thrilled! I am pleased you had another great stay with us and everything was to your satisfaction. We look forward to welcoming you back on your next visit to Preston.Regards, Pauline & the Team

Hello Nigel, Many thanks for the 10/10 score! I'm pleased you found everything about your recent stay with us to be GREAT. We couldn't ask for better. We look forward to welcoming you back to the Hotel on your next visit to Preston. Kind regards, Scott & The Team

Hello Christopher, Thank you fore scoring your recent stay with us. We look forward to welcoming you back to the Hotel on your next visit to the city. Kind regards, Scott & The Team

Hello Roger, Many thanks for scoring your recent stay with us. We look forward to welcoming you back to the Hotel on your next visit to Preston. Kind regards, Scott & The Team

Hello LucyThank you for a fantastic 10 out of 10 rating. We are so pleased you enjoyed your stay with us and look forward to welcoming you back in the future.Best regardsBernadetteGeneral Manager

Hello Robert,Thanks for reviewing your recent stay. I am thrilled that you found the hotel to be clean and tidy. I can only apologize about the shower. 100% this should have been noticed and reported by housekeeping, if the shower was unusable, before your arrival. This will be addressed with the team. We look forward to welcoming you back for a future stay.Best regardsBernadetteGeneral Manager

Hello Diana,Thanks for reviewing your recent stay. Sorry to hear that you had an awful day. We are fortunate at the hotel to have a team that does care and will always try and help and assist our wonderful guests. We look forward to welcoming you back for a stay in the future.Best regardsBernadetteGeneral Manager

Hello John,It was great to read you enjoyed your stay with us, particularly our all-you-can-eat buffet breakfast, which offers lots of choices and certainly sets you up for the day. We look forward to welcoming you back for a future stay.Best regardsBernadetteGeneral Manager

Hello Carole,Thank you for your 8 out 10 score. I am pleased you had an enjoyable stay with us and we look forward to welcoming you back on your next trip to Preston.Regards, Pauline & the Team

Hello Peter,Many thanks for the 5/5 scores! We look forward to welcoming you back to the Hotel on your next visit to Preston. Kind regards, Scott & The Team

Hello Georgia, Many thanks for the 10/10 scores! We look forward to welcoming you back to the Hotel on your next visit to Preston. Kind regards, Scott & The Team

Hello ThomasThanks for reviewing your recent stay. It was great to read that everything was ok for you. I was surprised by your comment about the beer as we have a good selection at the hotel. We look forward to welcoming you back for a future stay.Best regardsBernadetteGeneral Manager

Hello JoanneThanks for a fantastic 10 out of 10 rating. It was great to read your lovely comments. We have a fantastic team across the hotel, who always go above and beyond to ensure every guest's stay is the best. We can't wait to welcome you back for a future stay.Best regardsBernadetteGeneral Manager

Hello Wing Yin,Thank you for scoring your stay with us. Kind regards, Scott & the Team

Hello Dincer,Many thanks for scoring your recent stay with us. We look forward to welcoming you back on your next visit to Preston. Kind regards, Scott & The Team

Hello Robert,Thank you for your review. I am pleased you found our central location to be great for your needs and liked our bedrooms. I am sure the Receptionist did not intend to come across as disinterested. If you do experience any issues during your stay, a quick visit or call to Reception and they would be happy to offer a room move, which was possible for the night you stayed. By only raising the issue on check-out, it is too late for us to resolve.Thank you again for your review. We hope we get the opportunity to welcome you back again in the future.Regards, Pauline & the Team

Hello Wing Yin,Thank you for your review. Sorry to read that you had some maintenance issues during your stay. We do have a Duty Manager on all our shifts, therefore, a quick call or visit to Reception and they will do their best to resolve any maintenance issues or offer a room move. Thank you again for your review. We look forward to welcoming back on your next visit to Preston. Regards, Pauline & the Team

Hello Mitchell,Many thanks for the 5/5 scores! We look forward to welcoming you back to the Hotel on your next visit to Preston. Kind regards, Scott & The Team

Hello SohailThanks for a great 8 out of 10 rating. We are so pleased you enjoyed your stay with us and look forward to welcoming you back soon.RegardsBernadetteGeneral Manager

Hello Wendy,Thank you for your review and 5 out of 5 score. We are thrilled. I am pleased you enjoyed your stay with us and found our location to be convenient. With the University campus being next door to the Hotel, it makes us the perfect place to stay.Some road noise in inevitable due to where we are situated, however, when you next make a reservation, you can request a quiet room and we will do our best to allocate a car park side room for you. Thank you again for your review. We look forward to welcoming you back on your next visit to Preston.Regards, Pauline & the Team

Hello Anonymous,Thank you for the 10 out of 10 rating. We are thrilled! We look forward to welcoming you back on your next stay in Preston.Regards, Pauline & the Team

Hello Keith,Many thanks for scoring your recent stay with us. We look forward to welcoming you both back to the Hotel on your next visit to Preston. Kind regards, Scott & The Team

Hello Elaine.Thank you for your review and 10 out of 10 score. We are thrilled! I am pleased you had a wonderful stay with us and found our location to be great. We are lucky to be in a central location that is only a few minutes walk from the city centre and all its amenities, the train station and not forgetting, the University's just next door to our Hotel. This makes us the perfect place to stay, regardless whether you are here for leisure, business or for studying.Thank you again for your review and high scores. We look forward to welcoming you back for another fantastic stay!Regards, Pauline & the Team

Hello Mary,Many thanks for the 10/10 scores! We look forward to welcoming you back to the Hotel on your next visit to Preston. Kind regards, Scott & The Team

Hello Deise,Thank you for your review and the high score. I am pleased you enjoyed your stay with us and found our rooms to be clean and comfortable.Sorry to read that you found our check-in questions to be intrusive. We do ask questions so that we can get a better understanding of our guests and also for general conversation.Thank you again for your review. We hope we get the opportunity to welcome you back in the future.Regards, Pauline & the Team

Hello Bernard,Many thanks for the 10/10 scores! Its always great to read such positive reviews from our guests recent stay with us. We look forward to welcoming you back to the Hotel for another EXCELLENT stay. Kind regards, Scott & The Team

Hello Angela, Many thanks for the 10/10's and such a wonderful review. I am pleased you have enjoyed all aspects of your stay to warrant full marks. It was Naomi that was on the Breakfast shifts you mention, I will pass on your positive comments to her whom I am sure will be thrilled as a new employee to be mentioned. Thank you again for your review and we look forward to seeing you soon. Kind regards, Scott & The Team

Hello RichardThanks for reviewing your recent stay with us. It was great to read that you had a lovely stay. Our city center location is ideal. Being only a few minutes walk from all shops, bars & restaurants, yet far enough away from all the city noise, does make us the perfect choice. We look forward to welcoming you back for a future stay.RegardsBernadetteGeneral Manager

Hello JayneThank you for taking the time to review your recent stay with us. It was lovely to read that you had a nice break. Our city center location is great. Being only a few minutes walk from all the shops, bars and restaurants, does make us an ideal choice.We look forward to welcoming you back for a future stay. Best regardsBernadetteGeneral Manager

Hello Ian,Thank you for your review and the fantastic 10 out of 10 score. We are overjoyed! I am pleased you had an excellent stay and we look forward to welcoming you back on your next visit to Preston.Regards, Pauline & the Team

Hello Darren,Thanks for a fantastic 10 out of 10 rating. I am so please you enjoyed your stay with us. It was so lovely to read your comments about the team. I feel privileged to work with them all. We look forward to welcoming you back for a future stay.Best regardsBernadetteGeneral Manager

Hello Steven,Thank you for your 5 out of 5 star rating. I am pleased you had an excellent stay. We look forward to welcoming you back for another great stay in Preston!Regards,Pauline & the Team

Hello Helena,Thank you for your 4 out of 5 star rating. We look forward to welcoming you back on your next visit to Preston.Regards,Pauline & the Team

Hello, Many thanks for scoring your recent stay with us. We look forward to welcoming you back to the Hotel on your next visit to Preston. Kind regards, Scott & The Team

Hello John,Thank you for your review and the 5 out of 5 score. We are thrilled! I am pleased you had a lovely stay with us and our staff looked after you well. Unfortunately, there are no plug sockets next to the bed, however, if you mention to Reception you require a socket for a CPAP machine, they would be happy to provide an extension cable to use for your machine. Thank you again for your review. We look forward to welcoming you back on your next stay in Preston.Regards, Pauline & the Team

Hello Charlotte,Thank you for your your 10 out of 10 score. We are overjoyed! We look forward to welcoming you back for another great stay!Regards, Pauline & the Team

Hello Mrs EThank you for taking the time to review your recent stay with us. It was lovely to read that you were happy with all the team, especially Simon, who is a valued member of staff. I will certainly pass on your thanks to him. We look forward to welcoming you back for another great stay soon.RegardsBernadetteGeneral Manager

Hello Tony,Many thanks for scoring your recent stay with us. We look forward to welcoming you back to the Hotel on your next visit to Preston. Kind regards, Scott & The Team

Hello Haytham,Thanks for awarding the hotel a 5 out of 5 rating. We are so pleased you enjoyed your stay with us. As you have mentioned our city center location is ideal, being only a few minutes walk from all the shops, bars & restaurants.We look forward to welcoming you back for a future stay.Best regardsBernadetteGeneral Manager

Hello Motohiko,Thanks for reviewing your recent stay with us. In regards to the cups in your room. Upon serving the room, the housekeeping team will thoroughly wash your cups.We look forward to welcoming you back for a future stay.Best regardsBernadetteGeneral Manager

Hello Sarah,Thank you for once again staying with us, it's always a pleasure to welcome back our returning guests. The beds are super comfy, I agree, especially since we added the deluxe toppers, last year. We have a great team at the hotel, who strive to ensure our guests have the best possible stay. We can't wait to welcome you back soon.Best regardsBernadetteGeneral Manager