Search Cottages in Preston

"The dish network in the room was not working. The staff said they knew that when I checked in but didn't bother telling us. Once we visited about that we were told our room would be discounted 15% for the inconvenience. Now that the transaction has been completed there has not been a discount applied. I even confirmed at checkout that a discount was listed on the stay. "

"The pool and hot tub could use a cleaning as they are natural springs the algae growth made it slippery, then charging guest to soak on top of the charge to stay when that’s the whole attraction of staying at the hotel and the hours of operation are less than appealing. We stayed with the intention of a early morning soak (I.e 7am) and then leaving on our journey and we was informed that the pool doesn’t open until 10am and if you wanna soak you get one hour before you either pay again or leave. This policy is off putting as guest can’t enjoy the amenities that draw us there. Maybe make a guest entrance to the pool area for guest to access or keep someone on site while guest are staying. The country ambience can be overwhelming at times depending on the wind. "

"Everything clean"

"The room was really nice. The bed was comfortable. Shower was good and warm/ hot. Breakfast had a lot of great selections. There was an elevator or stairs to get to the 2nd floor. It was a great place to stay. Except, we were jolted awake the 1st day at 6:28am and the next day at 4:40am by dumpsters being emptied very loudly nearby. We probably would not stay here again because of that. If you're a very deep sleeper give it a try, but we will not try it again. "

"Quick check in, clean private room, comfortable bed."

"I love my room, clean, big, beautiful. Andrea at fromt desk was so nice. smile and good service. I love breakfast, and the staff is great. They're keeping clean and checking all food. I will come back again for sure!"

"The daily breakfast was good. Housekeeping offered clean towels during our 9 day stay. We didn't use the hottub because other guests told us it was cloudy. The room smelled old and stale. The mattress and pillows were comfortable though. "

"The 7 am start time for breakfast is a little late. Most places start at 6 am."

"Really cute hotel located at a great lake side resort. Room was clean, nice furniture, and a fantastic huge bath tub. Would stay again. "