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"Lovely location, nice and quiet and good food / breakfast, all the staff were really friendly and couldn’t do enough for me! The hotel itself could do with an upgrade as it doesn’t do the location and staff justice! That said don’t let my comment put you off I will definitely stay here again when working in the area "

"Room was great and so was the hotel, just the bed was like sleeping on a PE Mat and the pillows were too big. I only like thin pillows. So really nice but bed not that good for me. Still I'd rather stay here with all the facilities and service."

"First time staying at this hotel. We booked for an anniversary weekend for 3 nights. Staff are so friendly and courteous, from reception to the bar and the spa area. The foyer as you walk in is so beautiful, with the hanging lights and grandeur. It’s kept very clean and tidy every day. There’s a bar area up the steps from foyer where you’ll find comfy sofas and big chairs to lounge in, this was such a nice area to sit and have pre-drinks before heading to the restaurant for evening meal....

"Smallish, clean and tidy hotel. Well run with good staff. Pleasant comforable room / bathroom. Been before and likely to return."

"Lovely hotel with so much character and stunning banqueting room"

"Did not have breakfast "

"A nice accomodation to visit Liverpool."

"Breakfast very good six people for dinner some of food was cold"

"Good hotel for stopping when touring the north. Reasonable parking and late leaving prices. Very helpful staff"

"Check in and check out was easy, the room was clean and there was free tea and coffee. The hotel communal areas were very clean and the staff were very polite. Perfect for a budget stay. "

"Lovely big room, tastefully decorated. Clean room and bathroom. Quality toiletries and very comfy bed. All staff friendly and professional. Would stay again. "

"No complaints of note other than the doors were pretty loud when others closed their doors. It could be heard pretty clearly which disturbed some rest"

"Hotel location quality rooms excellent food and exceptional staff make this place a perfect choice "

"Didn’t have the breakfast, excellent accessibility to Chester, parking less than 1/2 mile, Chester zoo within a 15 minute drive"