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"Hotel reception provides wrong information regarding the access to hotel , we travel by tourist bus and bus cannot access area as there is 3.5 metre bridge before we enter the hotel area and we need to use shuttle service from hotel approx 200-300 Metre away 2-3 times to transfer luggage and guests and also reception said they spent 2 hours with us as we have to pay 150 chf non receipt from local police and 150 chf from hotel for such a time spending with our group We stayed 6 rooms minimum...

"Awesome hotel with friendly staff, a beautiful and spacious room, an incredible location and great common rooms overlooking Lake Lugano. Would highly recommend to others. "

"Wonderful hotel, can’t praise it enough. Look forward to our next stay! "

"This incredible hilltop resort exceeded all expectations. The facility was top quality, the rooms were impeccable, and the staff was fantastic. The views were absolutely stunning, and the breakfast buffet was one of the best ever. We didn't want to leave! "

"Perfektes Hotel für einen Kurztrip ins Tessin."

"Great place to stay right on the water."

"Class act. This is a top notch resort in every sense of word. "

"Habitación limpia y amplia,atención excelente, regresaría sin duda"

"Tutto perfetto! "

"❤️"

"Zimmer mit Seeblick, perfekte Grösse, gemürtlich, sauber. Nettes Personal, hochwertiges Frühstück, Tiefgarage- wir sind rundum zufrieden und kommen gerne wieder. Danke!"

"Spotless room, quiet, relaxing atmosphere, pet friendly, welcoming, and so much care goes into the food and experience. Simply breathtaking views. Beds were very comfortable!"

"Es hat alles bestens geklappt.. wir hatten eine top suite sauber und aufgeräumt. Top personal und sehr guter Service. Empfehlenswert… werden das Hotel wieder buchen Danke 🙏 "

"Chambre très grande et agréable. Excellent accueil et explications de la réceptionniste. Très bon rapport qualité prix."