"Wir wurden sehr freundlich empfangen, die Kommunikation mit den Besitzern war sehr gut. Das Zimmer ist sehr groß und mit allem ausgestattet was man braucht. Alles ist fußläufig erreichbar. Trotz der Nähe zur Altstadt ist die Unterkunft ruhig gelegen. Wir haben uns sehr wohl gefühlt."
"Inside the room is very luxury, well-equipped like being home and good service from Rafal but only one thing bad is no elevator that's very hard to carry all luggages upstair. No breakfast anyway."
"It took 15 min (in line to check in) to retrieve our luggage. Worst, the GM walked by the front desk without acknowledging the line of people with only one person at the front desk. Sorry but not sorry!
Otherwise, A+ property and location. Oh, and the two drinks for Expedia mega users - restricted to wine and beer! "
"All good, very nice hotel, quiet and clean. The facilities are outstanding, and the breakfast was great.
The only thing I would have changed, is the possibility to have lighter duvet or just bed sheets, as the night got pretty warm even with the aircon at minimum temp. "
"A nice boutique hotel .. design, furniture and products provided were excellent. Very nicely located, walking distance to old town , and to Nowy Swiat street. across from Copernicus statue. Few steps from the subway .
Breakfast was excellent. Many choices of top quality food "
"Laura was our assistant for the property. She was fantastic. She met us outside of the square and ushered us in so that we could unload our luggage in the square, then led us to our parking area just outside of the square. She gave us great recommendations on restaurants and tried to help us out with someone to assist my elderly parents once we left them. Laura was fantastic. Thanks Laura!
The unit was very nice and right in the middle of stare miasto...really beautiful and decorated very...
"Wonderful staff. Amazing breakfast buffet. Location close to the Metro Subway. We stayed one night at the beginning of our trip and booked it again for our last night."
"Excellent location, bus 175 from airport leaves you in front of hotel, Most attractions within walking distance or 1 minute walk to metro and bus that take you everywhere. Staff super helpful, kind and very patient. Good buffet. I will give Six stars. "
"Room was clean and very spacious. We stayed on 5th floor so the room was quiet and we did not hear any street noises. The AC unit is quiet and can be adjusted. Staff is friendly and helpful. If you choose to have a breakfasts at the Hetman Hotel there is huge selection of items including eggs, meats, cheese, breads, pastries, salads. We enjoyed are 3 nights stay at Hetman Hotel."
