The hotel was beautiful but your staff at the front desk had horrible customer service.
เข้าพัก 2 คืน, มิถุนายน 2024
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Martin
30 ส.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Urlaubs Hotel eingeschränkt geeignet für Geschäfts
Die Hotel Lage ist wunderschön. Einer der saubersten Seen die ich gesehen habe. Das Personal is sehr freundlich und hilfsbereit bereit.
Das Essen is gut und die Preise akzeptabel.
Die Matratzen sind etwas durch die Klimaanlage macht Geräusche wie ein Whirlpool was den Schlaf stört.
Das WLAN ist katastrophal ich war dort auf Geschäftsreise und es war problematisch meine Dinge zu erledigen.
เข้าพัก 4 คืน, สิงหาคม 2024
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
10 ก.ค. 2025
ชื่นชอบ: ความสะอาด
In general the hotel was ok. The restaurant needs some more attention to improve the quality of the food. I had halibut and it was still cold, I had a burger and it was tasteless. It’s a pity. A bit of
Beautiful hotel, with nice staff members. Had a good dinner there. However, the internet did not work, at all. Plus breakfast did not start until 0800. This makes it difficult to work for business people.
เข้าพัก 1 คืน, มกราคม 2025
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Andreas
20 ม.ค. 2026
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Although the staff was very friendly, not even the reception employees spoke English which made communication very difficult. The room was very spacious although there were spiderwebs around the ceiling and the deadlock did not work.
The key card sleeve indicated that the restaurant was open until 11 PM. When I went down at 10:15, they were already closed and there was no option to order a snack or even a glass of wine. There was no minibar in the room either.
Also, they applied no salt to the driveway or parking, which was a veritable sheet of ice. All in all an overpriced and disappointing stay.
Road to access the hotel is awful, literally a track with holes everywhere.
Wifi is absolutely awful. Impossible to conduct meetings or stream anything. Phone signal also awful.
"GYM" no running machine, no weight machines, just a load of free weights chucked into a small room.
Power went off multiple times during the Sunday evening / night. No explanation given as to why. No emergency lighting in the room.
No remote for the AC and no radiators in the room, so room was cold.
I dont understand how this hotel can be listed as 4 star!
Food in the restaurant was good, choices quite limited though.
Choice of drinks also quite limited.
Really beautiful view of Lake Powidz. IT is cozy and nice. You get the feel of owning lakefront property without doing all your own maintenance. My family and I enjoyed it. I liked its modern design. My kids like the pancakes for dinner options on the kid's menu.