โรงแรมสำหรับครอบครัวใน พอร์ตสเมาท์

"The hotel was nice and modern in a convenient location. There is a pub n grill downstairs as well as a starbucks which i thought was very convenient for a good meal n some coffee. There’s also a gym with swimming n jacuzzi which however you have to pay to use despite being a paying hotel guest. My only complaint was that our room was not cleaned even when we put a sign outside our door asking for it to be tidied up. The only thing that was done by housekeeping was a change of towels and that was...

"Yes"

"Room was clean but dated. However I was bitten by bedbugs on the first night. Management had the room checked over and reckon that bed bugs were not detected. Checking a room in a couple of hours for bugs that had already had a good feed would not reveal anything. As a health care professional I was far from impressed. The bites were confirmed by my GP when I returned home. Erin in reception was amazing and supportive. Duty manager took some persuading to move me to a different room. Hallways...

"Our room was clean and comfortable. There was a good choice for breakfast and the staff were friendly. "

"Very poor check in, took 30 minutes. Not enough people on reception. Wrong wrong key allocated! Great breakfast. Room very dated, poor quality pillows. Stained carpet. Stayed here many times, but no more. "