Dear Mr. Fernando, Thank you for taking the time to provide us with your feedback on your experience at Pestana Douro Riverside. Your opinion is crucial for us to improve how we work.We would like to sincerely apologize for not fully meeting your expectations and for any inconvenience this may have caused.We have shared your comments with our teams to ensure that improvements will be made.We would like to thank you for staying at Pestana Douro Riverside. We hope this experience has not tarnished your impression of our hotel permanently. We would be delighted to change it during your next stay.Kind regards,Inês GomesGuest Service Manager

Dear Mrs. Julia, On behalf of our entire team at Pestana Douro Riverside, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Douro Riverside.Best regards, The Team at Pestana Douro Riverside

Dear Mr. Ian, We were delighted to hear that your recent stay at Pestana Douro Riverside was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Douro Riverside for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pestana Douro Riverside

Cher Monsieur Didier, Au nom de toute l'équipe du Pestana Douro Riverside, nous vous remercions d'avoir pris le temps de nous faire part de vos commentaires. Votre opinion est cruciale pour nous permettre de nous améliorer continuellement en anticipant les besoins, les préférences et les attentes de nos clients. Nous tenons à nous excuser de ne pas avoir pleinement répondu à vos attentes dans certains cas. Nous sommes désolés pour les désagréments causés. Ce fut un réel plaisir pour nous de vous avoir comme invité, et nous espérons que vous nous donnerez une autre occasion de vous accueillir à nouveau au Pestana Douro Riverside et de regagner votre confiance lors de votre prochaine visite. Cordialment, Inês Gomes Guest Service Manager

Dear Mrs. Kimberly,On behalf of the entire team at Pestana Douro Riverside, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, The Team at Pestana Douro Riverside

Cara Sra Lidiane, Em nome de toda a equipa do Pestana Douro Riverside, gostaríamos de agradecer-lhe pelo seu feedback.Recebemos com enorme prazer a notícia de que passou uma estadia agradável connosco e que ajudámos a criar boas recordações.Esperamos voltar a acolhê-la em breve no nosso hotel!Atenciosamente, A Equipa do Pestana Douro Riverside

Dear Mrs. Sara, We were delighted to hear that your recent stay at Pestana Douro Riverside was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Douro Riverside for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pestana Douro Riverside

Dear Mrs. JULISSA, On behalf of our entire team at Pestana Douro Riverside, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Douro Riverside.Best regards, The Team at Pestana Douro Riverside

Dear Mr. Toby Alexander,On behalf of the entire team at Pestana Douro Riverside, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, The Team at Pestana Douro Riverside

Dear Mr. Iain,On behalf of the entire team at Pestana Douro Riverside, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, The Team at Pestana Douro Riverside

Dear Mr. Davoud,On behalf of the entire team at Pestana Douro Riverside, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, The Team at Pestana Douro Riverside

Dear Mr. Ronald, On behalf of our entire team at Pestana Douro Riverside, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Douro Riverside.Best regards, The Team at Pestana Douro Riverside

Dear Mr. Christopher, We were delighted to hear that your recent stay at Pestana Douro Riverside was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Douro Riverside for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pestana Douro Riverside

Dear Mr. Robert, We were delighted to hear that your recent stay at Pestana Douro Riverside was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Douro Riverside for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pestana Douro Riverside

Dear Mrs. Kristina, We were delighted to hear that your recent stay at Pestana Douro Riverside was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Douro Riverside for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pestana Douro Riverside

Dear Mr. Graham, We were delighted to hear that your recent stay at Pestana Douro Riverside was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Douro Riverside for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pestana Douro Riverside

Chère Madame Sophie,De la part de toute l’équipe de Pestana Douro Riverside, nous souhaitons vous remercier de votre aimable retour d’expérience.Il nous est très agréable de savoir que votre séjour dans notre établissement a été plaisant et que nous avons pu participer à vous créer de beaux souvenirs.Nous sommes impatients de vous accueillir à nouveau dans notre hôtel !Bien cordialement, L’équipe de Pestana Douro Riverside

Dear Mrs. Nicole,On behalf of the entire team at Pestana Douro Riverside, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, The Team at Pestana Douro Riverside

Estimada Sra. Rosanna, Estamos encantados de saber que su reciente estancia en Pestana Douro Riverside ha sido de su agrado y que la ha disfrutado de principio a fin. Nuestro personal quiere agradecerle sus amables palabras.Muchísimas gracias por haber elegido Pestana Douro Riverside para pasar sus vacaciones. Estamos deseando volver a recibirlo muy pronto en nuestro hotel.Saludos cordiales, Pestana Douro Riverside

Dear Mrs. Sarah,On behalf of the entire team at Pestana Douro Riverside, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, The Team at Pestana Douro Riverside

Chère Madame Selia, Au nom de toute notre équipe du Pestana Douro Riverside, nous souhaitons vous remercier d’avoir pris le temps de nous donner un avis positif. Votre retour est crucial pour nous permettre de continuer à améliorer notre service et à anticiper les besoins de nos hôtes.Chère Madame SeliaNous vous remercions pour votre commentaire, qui est très important pour nous afin d'améliorer notre service.Lors de l'enregistrement, notre équipe d'accueil vous remet un document avec tous les horaires de nos services. Si vous le pouvez, n'hésitez pas à nous faire part de vos suggestions pour améliorer cette procédure.Nous sommes heureux d’apprendre que nous avons répondu à vos attentes. Ce fut un réel plaisir pour nous de vous avoir comme hôte, et nous sommes impatients de vous accueillir à nouveau à Pestana Douro Riverside.Cordialement, L’équipe de Pestana Douro Riverside

Dear Mrs. Deborah,On behalf of the entire team at Pestana Douro Riverside, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, The Team at Pestana Douro Riverside

Dear Mrs. Patricia,On behalf of the entire team at Pestana Douro Riverside, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, The Team at Pestana Douro Riverside

Dear Mr. Joseph,On behalf of the Pestana Douro Riverside team we would like to thank you for the score given to our hotel. Thank you very much.We remain at your disposal. Kind regards,Pestana Douro Riverside

Estimada Sra. Carolina,Em nome da equipa do Pestana Douro Riverside, gostaríamos de agradecer a pontuação atribuída ao nosso hotel. Muito obrigada.Continuamos ao ser dispor.Cumprimentos,Pestana Douro Riverside

Chère Madame Nathalie, Au nom de toute notre équipe du Pestana Douro Riverside, nous souhaitons vous remercier d’avoir pris le temps de nous donner un avis positif. Votre retour est crucial pour nous permettre de continuer à améliorer notre service et à anticiper les besoins de nos hôtes.Nous sommes heureux d’apprendre que nous avons répondu à vos attentes. Ce fut un réel plaisir pour nous de vous avoir comme hôte, et nous sommes impatients de vous accueillir à nouveau à Pestana Douro Riverside.Cordialement, L’équipe de Pestana Douro Riverside