Hello Aryphin,We appreciate hearing from you and thank you for selecting Dossier for your family getaway to Portland.We're sorry to learn of the poor reception experience you described and are concerned that you've departed the hotel with a poor impression of the service, as well as the lack of air conditioning that made your stay uncomfortable.Please allow me the opportunity to address your concerns and provide a more personal apology for these shortcomings. We want every hotel guest to feel comfortable and welcome at Dossier. With that in mind, I invite you to call the hotel at your convenience and ask for me. I look forward to the opportunity to learn more about your stay in our conversation. I hope we can speak soon.Once again, please accept our apologies.Sincerely,Don DavisGeneral Manager

Hi Dawn,Thanks for making a return visit to Dossier. We're pleased to earn your high marks, though we note that your stay this time wasn't fully enjoyed.We apologize for the air-conditioning issue that was a blemish on your comfort and we trust you otherwise found everything in good order. We'll work to solve this issue and hope you will allow us to regain your full confidence when we see you again.Sincerely,Don DavisGeneral Manager

Hello Terri,Your high marks and accolades for the team will start the day here with smiles all around. Thank you for making us your Portland home.We note that your visit to Bar Alder was a highlight of your stay and we'll pass along the compliments to the culinary and service stars who serve with pride.Best wishes,Don DavisGeneral Manager

Hello Angela,Your perfect score is a delight, and we thank you for selecting Dossier for your stay here in Portland.We'd love to see you again soon to continue exploring the vibrant downtown neighborhoods that make Portland so unique.Whenever you're ready, please join us.Warm wishes,Don DavisGeneral Manager

Hello Maribel,We thank you for joining us and sharing your feedback. We're sorry to learn of an issue with the preparation of your room and apologize for any oversight.We do hope you otherwise enjoyed your time in Portland and we'd appreciate the chance to regain your full confidence on a future visit.Regards,Don DavisGeneral Manager

Hi Rosette,Our thanks for visiting and sharing your feedback. We appreciate the input and earning your high marks.We note a few blemishes in our service and apologize that these moments detracted from your full enjoyment of the hotel. Our follow-up with the team will reference these opportunities to improve. We hope you can join us again when travels bring you back to Portland.All the best,Don DavisGeneral Manager

Hi Chelsey,Thanks for making us your downtown home base. It's our pleasure to serve you and a thrill to earn your perfect score.We note that your accommodations were just right and your visit to Bar Alder served up an exquisite meal. Plenty of reasons to join us again soon, we think.Warm regards,Don DavisGeneral Manager

Hi Erica,Thank you for making us your home base for your visit downtown. We're pleased to earn your high marks and kind words.We're pleased that you enjoyed the stylish comforts that make the hotel stand out from the crowd, and trust you rested well after a warm, relaxing bath. If you weren't able to visit Bar Alder for one of our finely crafted cocktails, please add it to the to-do list for next time.We hope to see you again soon.Warm wishes,Don DavisGeneral Manager

Hi Rachel,Your perfect score brings a smile to our faces. Thanks for joining us for your Portland getaway.Summer is just around the corner, meaning that Portland will again come alive with outdoor events, from music to art, and amazing food festivals. Be sure and check the calendar and join us once again.Many thanks,Don DavisGeneral Manager

Hello Marie-Eve,It was our pleasure to welcome you downtown for your recent business trip. Thanks for discovering Dossier and rewarding our efforts to serve you, with your high marks.We'd love to welcome you back to share more of the many delights that await across our eclectic city. We're here whenever you're ready.Warm wishes,Don DavisGeneral Manager

Hi Viviana,Great to have you with us. We're smiling from ear to ear after reading your kind words and earning your perfect score.We note that your visit to Bar Alder was fully enjoyed and we will pass along your kudos to the culinary and service teams.Please make it back soon for more Portland fun.Warmly,Don DavisGeneral Manager

Hello Lourdes,It was our pleasure to have you with us for your time downtown. Thanks for awarding your perfect score.We would love to see you back for a summer getaway so please don't stay away long.Regards, Don DavisGeneral Manager

Greetings Eric,Great to have you with us for your weekend trip downtown. Our team is excited to earn your perfect score and to know your stay was just right from beginning to end.We're here whenever you feel the urge to return.All our best,Don DavisGeneral Manager

Hello Karina,Thanks for making us your Portland home and sharing your perfect score. Our team is grateful for your time with us and the opportunity to introduce you to the hotel.We do note a few blemishes on your stay and apologize for the response to your arrival and restaurant visit. This is unusual for us to learn of a gap in our availability and we'll follow up to alert our colleagues. Once again, our apologies.We hope you can join us again and allow us to truly shine.Warm regards,Don DavisGeneral Manager

Hello Harshana,Thanks for making Dossier your Portland home away from home. It's a thrill to earn your perfect score as a sign of a job well done by our amazing team.We know that a great hotel starts and ends with genuine hospitality and attentive service. We're pleased to know you found both in abundance throughout your stay.We'd love to have you back soon.All the best,Don DavisGeneral Manager

Hello Sharon,Thanks for joining us for your visit downtown. It was our pleasure to welcome you and a delight to earn your high marks.We trust you rested well and enjoyed the short walk to Pioneer Square and Portland's best shopping and dining. As summertime approaches, we would like to ask you to consider a return visit to take in the endless art and cultural events that bring the city to life.All the best,Don DavisGeneral Manager

Hello Jesus Manuel,We hope your time in Portland was delightful and your stay at the hotel filled with comfortable moments and restful nights.We're grateful for your high marks and can't wait to see you back at our door.All the best,Don DavisGeneral Manager

Hello Joshua,Your high marks are music to our ears. Thanks for visiting and settling in with us.We trust you rested well and enjoyed all the comforts of home, and more. We're always ready to welcome you back and hope to see you soon.Best wishes,Don DavisGeneral Manager

Hello Tal,Thank you for the kudos to our team and for offering your perfect score for their efforts to make you feel right at home here downtown.Our location puts you just steps from the city's best shopping and dining and you're never more than moments from great coffee our one of our outstanding brew pubs. Whatever your pleasure, we hope you'll be joining us soon to enjoy it all again.Many thanks,Don DavisGeneral Manager

Hi Richard,We're grateful for the opportunity to introduce our hotel and thrilled to earn your highest marks. We hope your stay was a pleasure in every way.The city is alive this spring and with summer festivals, shows and much more, we'd love to have you back to enjoy it all once more.We hope to see you soon.Warm regards,Don DavisGeneral Manager

Hi Anna,Thanks for making Dossier your home away from home. We're pleased to earn high grades following your stay.We note that your accommodations offered all the comforts you expected, including room to spread out and relax in style. We do apologize that the overnight valet charge was not clearly explained and trust this was the only blemish to your time with us.Thanks for the kind words for the team and please join us again soon.All the best,Don DavisGeneral Manager

Hi Walter,We're delighted to know that the hotel was a comfortable option here downtown. Your perfect score is much appreciated.Please join us again to continue exploring our eclectic neighborhoods and cultural attractions that make Portland a pleasure-filled getaway.All the best,Don DavisGeneral Manager

Hi Duangrawee,Your high marks start our day with wide smiles and pride. Thanks for making us your downtown home here in Portland.The welcome mat is always in place for your return and we hope you won't be away long.All the best,Don DavisGeneral Manager

Hello Roy,It was a pleasure to have you with us and we're pleased that your stay offered the opportunity to enjoy our vibrant city and eclectic neighborhoods.We're grateful for your high marks and hope you'll be joining us again soon.Warm wishes,Don DavisGeneral Manager

Hello Kon,Thanks for joining us and sharing your high marks.We trust your time at the hotel was restful and our location offered a glimpse of the endless discoveries around downtown and our diverse neighborhoods. If we can welcome you back it would be our pleasure.Many thanks,Don DavisGeneral Manager

Hi Paola,We're glad you could join us and we're pleased to earn your high marks.We hope your time downtown introduced the city's best shopping and restaurants and offered the chance to explore our eclectic neighborhoods.Please join us again soon.Warmly,Don DavisGeneral Manager

Hello Oleksandr,Thanks for joining us for your stay here in Portland. We're glad we could welcome you and deliver a restful stay and comfortable surroundings.Please keep us in mind when your travels bring you back our way.All the best,Don DavisGeneral Manager

Hi Richard,We're sorry to note your score and would appreciate hearing your feedback,If time allows, please drop us a note and share more details so we can improve those areas that weren't up to expectations.Sincerely,Don DavisGeneral Manager

Hello Tiffany,Thank you for joining us at Dossier and extending your perfect score. We'll be here whenever you're ready to return.Warm regards,Don DavisGeneral Manager

Hello Philip,Thanks for making us your home away from home here in downtown. We're thrilled to earn your highest marks.The city has come to life for Spring and we'd encourage you to check your calendar to plan your next getaway. Our restaurants, shops, and cultural venues are ever-changing and you don't want to be away too long.Warm wishes,Don DavisGeneral Manager

Hello Maria de los Angeles,It was our pleasure to welcome you to Portland and the hotel. We're glad your experience offered a comfortable visit, worthy of your perfect score.Please keep us in mind when your travels bring you back to the Rose City.Warm regards,Don DavisGeneral Manager

Hello from Portland Nan,Our thanks for the opportunity to introduce the hotel and to receive your perfect score. We hope your visit to downtown offered memorable moments.Our team works hard to deliver a warm welcome and we're glad the service left an impression. We'd be delighted to pamper you again soon.Many thanks,Don DavisGeneral Manager

Hello Tzu Ying,Our thanks for visiting and sharing your comments with our leadership team. We're grateful for your detailed review and compliments for our awesome colleagues.It's great to welcome a familiar face and to know that Dossier is your hotel of choice when visiting The Rose City. We're pleased we could accommodate an extended departure time, allowing you to fully enjoy downtown.We're here whenever you're ready to return.All the best,Don DavisGeneral Manager

Hi Lisa,You start our day with smiles all around as we read your kind words and celebrate a perfect score.Thanks for recognizing the team and the gracious service you enjoyed. We know a hotel is judged by the hospitality and friendliness of the staff and we work alongside the best in the business.We'll certainly let our housekeepers know that your room was prepared with careful attention and we're pleased you slept well in quiet comfort.When your plans bring you back to Portland, we hope this will be your home away from home.Our warm regards,Don DavisGeneral Manager

Hi Kathleen,It's a joy to earn your high marks and our pleasure to welcome you. Thank you for making us part of your trip.We hope the ideal location of the hotel introduced you to our nearby shopping, dining, and cultural attractions and you're already making plans to return.We hope to see you again soon.With gratitude,Don DavisGeneral Manager

Hello Paul,It was a pleasure to welcome you and a delight to earn your high marks. We trust your time in Portland was filled with discoveries and that you're already planning to return.Our team awaits your next visit with open arms.Best regards,Don DavisGeneral Manager

Hello Susan,We're most grateful for your high marks and delight that you could discover our hotel. We hope your time in Portland offered a glimpse of our eclectic shops, diverse cultural venues, and award-winning restaurants.It would be delightful to welcome you again soon.All our best,Don DavisGeneral Manager

Hi Karen,Thank you for making Dossier your downtown getaway spot. It was our pleasure to welcome you and it's a delight to earn your highest marks.We're glad you found the accommodations comfortable and hope you had a chance to sample the menu and cocktail list at Bar Alder. If not, what a perfect excuse to return and enjoy another stay.Warm regards,Don DavisGeneral Manager

Greetings Mark,We are so glad we could have you with us this weekend, enjoying the hotel and all the discoverable moments that make Portland so much fun for a getaway.When you feel that urge to get away next time, please keep us in mind.Warm wishes,Don DavisGeneral Manager

Hi Dhifaf,Thanks for making us your home base during your exploration of the city and our eclectic Portland neighborhoods.We love to start the week on a high note, earning your perfect score. Please make plans to join us soon and let the pampering begin once again.Don DavisGeneral Manager

Hello Melanie,Thank you for joining us for your visit downtown. We appreciate the opportunity to serve you, though we note your stay wasn't all you expected.We would like to learn more about your time at the hotel and what areas we need to focus on to earn your confidence and ensure your satisfaction. Please reach out if time allows and know your comments will receive our full attention.Many thanks,Joseph VioliGeneral Manager

Hello Ning,Our thanks for joining us and sharing your high marks. Your feedback is most appreciated.We note the oversight in the preparation of your guestroom, and we apologize that this left a poor impression. We will share your comments with our housekeeping team as a teachable moment to bring about improvement.We hope to welcome you again should your travels bring you back to Portland.Warm regards,Joseph VioliGeneral Manager

Hello Carolyn,The entire team thanks you for your high marks. It was our pleasure to welcome you and serve as your home base here in The Rose City.We note that no detail was missed, allowing you to relax after a day exploring our eclectic neighborhoods and sampling the best of Portland.Please be in touch if we can assist with any future travel plans,Until next time,Joseph VioliGeneral Manager

Hello Miranda,Thank you for joining us at Dossier. We're pleased we could introduce you to our eclectic hotel at the heart of the best of Portland.We trust you rested well and returned home excited to return. We're here whenever The Rose City beckons.Warm regards,Joseph VioliGeneral Manager

Hi Pamela,We see all the pieces came together for a comfortable and relaxing stay. Thanks for joining us.Our food-centric city does offer an amazing variety of cuisines, with something for everyone and just a short stroll from our front door. We hope you discovered a few gems, starting right downstairs at Bar Elder.Please join us again soon and expect a warm welcome from our team.Best regards,Joseph VioliGeneral Manager

Hello Kathryn,We're so grateful for your high marks and the promise to join us again when travels bring you to Portland.Your kind words mean the world to our team and we're here whenever you're ready to be pampered all over again.Warm regards,Joseph VioliGeneral Manager

Hi Samantha,We love having you too!Your high marks are a true delight and the best way to start our day.We'll look forward to your return and the chance to welcome you back.Stay well,Joseph VioliGeneral Manager

Hi Alicia,Many thanks for making Dossier your home base here in the Rose City.We note the positives around your stay, along with the opportunities to improve. Thanks for your feedback. Our attention will be directed to making everything just right.We hope we can welcome you again.Best regards,Joseph VioliGeneral Manager

Hi Rodolfo,It's a delight to earn your highest marks.We note the hotel had all the comforts you wished for, and a few extra touches to bring it over the top.Your promise to return signals a job well done. We thank you for your confidence and look forward to next time.Gracious regards,Joseph VioliGeneral Manager