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"Excellent and very responsive staff. Great Breakfast, clean room "

"Yes vey good "

"Gym machines need to be fixed."

"The staff was amazing, especially Casey and Ted. Everyone went above and beyond to make our vacation memorable. We love the beach with easy access to snorkeling and shade trees. Our room had great views of the pond, ocean and resort. I would highly recommend this resort to families."

"Spacious and comfortable rooms, lovely oil and very friendly helpful staff."

"Brekfast wasnt available "

"Loved everything about this hotel. From the location to the property, the rooms and just the entire atmosphere. "

"Wonderful stay! Very boutique and intimate. Super relaxing, clean. Staff is attentive and professional. The rooms are incredible, bed is comfortable and the view from the room was out of this world. Loved direct access to the water along with snorkel gear. Will definitely stay again in the future! "

"Our room was cleaned daily by a committed housekeeping staff. Lorene & Ingrid were exceptional, warm and friendly. They were limited by the lack of resources. Gem is conveniently located on a beach, however the rooms are showing their age and it is clear that management has not invested in updating the room in a very long time. Basic things like a running toilet tank, having to hold the lever to get the toilet to flush, a refrigerator that leaks, all reflect the lack of intention to the small details. For the most part, the staff was helpful and friendly, however, there was a server at the bar at Kalinago who was rude, dismissive and very combative. I was told that she was fairly new to the team. Management could do a better job of ensuring that their employees, as in this case, properly reflect the values and the mission of Gem/Kalinago. Deslin, who assisted us over breakfast and the bar at Kalinago was exceptional! Her maturity level and attention to details, along with her deep care for her customers was appreciated. "