Resort is undergoing some upgrades atm to cope with the expected influx of school holiday travelers, The rebuilt children's splash zone will be a treat once completed and the kitchen is in the process of being refit as well.
Staff and management are great and a pleasure to communicate with.
Prices for food and drinks are on par with town center so if you do not wish to travel there is that option, also there is a supermarket next door with ATM's on the outside of the building.
If you wish to try some Kava, there is a couple of spots across the road from the supermarket.
Great location. Good amenities. Menu options limited - but breakfast included. The room was very good with everything you need. WiFi could do with a boost.
The staff and location was excellent especially being next door to big market. Our big objection was with the design of the room. It has a totally open wall between the bedroom and bathroom and that’s not always a pleasant circumstance.
The staff were friendly and helpful. The resort is doing renovations so hopefully improving the broken playground, empty pool and some.days we did nit have hot water.
Absolutely an incredible stay. I stayed in one of their waterfront villas, and it was amazing! Great shower, a jacuzzi, kitchen, even a washer and dryer! All in all the best place to stay in Port Vila
If you want a nice quiet place to stay with yummy food an the friendliest staff that are happy to help in any stay here.
Rooms a great.
Supermarket next door mummas market across from the road.
Catch buses outside or staff can arrange a taxi for u
The room was good, clean and quiet. The reception service was also good and friendly. Only the restaurant was below average, the quality of food and service can be improved.
we had a 7-night stay in a large villa with beautiful water views, breakfast has a limited choice, it's sad the lagoon is polluted and not suitable for swimming, overall, a relaxing stay
The staff are simply beautiful. All amenities are reflected accordingly in their description. New cabins being built which will be exciting for people travelling there shortly. Chef John is awesome! You MUST have his croissants for breakfast. Make sure to pat ‘Lucky’ the cat, he is adorable
เข้าพัก 7 คืน, กรกฎาคม 2025
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Terina
1 ม.ค. 2026
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Room was clean tv did not work, no hot water in the shower, had to buy milk for a cup of tea slow restaurant service, food avaerage. Not worth the money we paid
This place is amazing if you want a nice quiet spot out of town. Plenty of buses go past to catch into town. Grocery store next door an a mama fruit an veggie stall across the road. Staff are awesome help you with all your questions.
เข้าพัก 6 คืน, กรกฎาคม 2024
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Sarah
27 ธ.ค. 2025
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
The room was good, just my blind was broken and let light in. I asked for a replacement but there were no blinds available so I had to cover them with a sheet.
Lovely room with all modern amenities. Exceptional and friendly service, especially from Felix and Christina. Safe and quiet. Location is on lagoon, don't stay right in Vila stay out here 5mins drive instead. Run and owned by Ni-Van people so you're supporting locals. Not far off being comparable to the uber expensive Havannah and the service is as good.
We stayed here for 7 nights. It is a beautiful property, very easy to relax and be in nature. Staff were helpful and friendly. Conveniently located next to groceries, fresh produce market and bus stops.
Daily housekeeping seemed to be by request only. The rooms we stayed in both had issues (missing amenities or appliances in disrepair) but we would likely come again. If you have issues, raise them with Ros and she will get onto it.
The pool was a winner for our kids. Recommend the vegetable frittata and banana pancakes for breakfast!
เข้าพัก 7 คืน, เมษายน 2023
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Murray
5 ส.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
It is starting to get a bit run down from lack of maintenance .
Everything was exceptional, only thing that I found odd was the restaurant service. Baby chair would be left unclean from the night before. Had to ask
Multiple times to get something to drink with my meal. We ended up finishing our meals and still had to wait for our drinks.
Cannot fault the staff, they’re all absolutely lovely. The actual villa was horrible and run down. Lack of cooling downstairs, the kids bedroom had a fan with no blades. Furniture stained, missing cupboard doors. No mention they were commencing loud works, early am’s, on a new centre right by the pool. Missing palings on the jetty. Very run down. We stayed one night and moved to a resort 2 minutes away. Unable to get my 3k back, which was a lot for only for a few nights, and that was with 1k discount for last minute deal.
The resort has been sold since the Covid pandemic. The new owners live in Hong Kong and appear to have delegated management to the people who own a supermarket chain. The lack of competent and experienced on-site management means that service is sometimes slow and disorganised. The owners must address this situation urgently to ensure acceptable standards are maintained.
เข้าพัก 7 คืน, สิงหาคม 2022
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Murray
19 ก.ย. 2022
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Heaps of potential here!!
We found it difficult contacting the resort while booking online. The reply on Hotels.com would not send and the resort email address was not the one that I finally got a reply from after phoning from NZ and speaking to Thomas who was very helpful. Our check-in with Thomas when we arrived was quick and efficient. This resort like most is not long reopened after Covid restrictions and is obviously still going through refurbishment. Our water view resort studio was good with a lovely view. The bed was comfortable but the fold out sofa bed in the lounge was a bit saggy and difficult for my old tall frame to get in and out of!! The bathroom was good and the shower great with excellent water pressure. Restaurant and pool areas were great. Service especially from Helen, Gianne and chef Mark was wonderful. Once this resort gets the refurbishing completed and tourism kicks in again it will be even better but for the tariff we paid, we were more than satisfied. Would we stay here again?? .... yes we would!