Staff was very friendly. The hotel is gated and always had someone available to open/close it. Check in and check out was a breeze. The hotel is within walking distance of a coffee shop, some local restaurants, the Savannah, gardens, zoo. There was no continental breakfast, no bar even though one was there. We didn't use the pool. Property could use some upgrades and renovation.
เข้าพัก 4 คืน, เมษายน 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Lilia
1 ม.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
The staff was very friendly. Service was great. I didn't like that it had no microwave and iron in the room. The continental breakfast menu was very limited. Other than that it was a great stay.
Shower was not properly functioning when asked to switch rooms front desk could not program room key - they gave me access to a second room so I can shower using the housekeeping key both rooms had 1 towel 1 face towel and no washcloths
Bar onsite but no staff to serve drinks
Ended up checking out early due to issues at property
Generally good. Disappointed there was no kettle or microwave in the room, although there was a refrigerator.
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Ronald
20 พ.ค. 2023
The property is in dire need of upgrading to the 21st century, yes it's low budget but little improvement can be made to the rooms pool and bar area.
Customer relationship needs attending to also.
But if you want a quiet place to be for just a day or two after going to the beach or shopping it's good.
เข้าพัก 2 คืน, พฤษภาคม 2023
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Ronald
7 ก.พ. 2024
Your pool needs refurbishing and cleaning during the day because of the falling leaves and flowers from trees close to it
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Ian
28 ก.พ. 2023
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ
Property within walking distance to the Savannah and is situated in the heart of Port of Spain. Most of the ground staff appears to be Venezuelans and can hardly speak english. Every move u make it appears someone is watching you, and where privacy is concerned i didnt like that. Overall the stay was an okay experience.
The night staf were extremely rude. The door of the room did not lock. The facility was nasty, and needs a lot of repairs. The breakfast area had a lot of bugs. I do not recommend this place at all.
เข้าพัก 2 คืน, มกราคม 2024
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Lidia
21 เม.ย. 2023
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
My room was not cleaned and the shower was not properly cleaned when I got there. The receptionist is not a friendly person
Loved the location, close to the zoo and the town of port of spain. Rooms were spacious and homey. Didnt like the house keeping service . Overall i would give it a 8 out of 10 rating. Will definately be going back there on my next trip to Trinidad
เข้าพัก 5 คืน, ธันวาคม 2019
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
GJD
2 ธ.ค. 2019
The receptionist was unsure of my payments.The security was asleep and i had to wait a while before entering property.
Very good hospitality
Special care when I said I am a vegetarian.
Very good for vacationers at a cheap price and quality.
However for business people, more outlets are needed to hook up laptop etc. All the outlets are used for regular room amenities.
I will recommend this place for others.
The hotel is in a nice area, has a nice ambiance and pool. However, don't include any meals with your booking or purchase drinks at the hotel bar, the food and service is terrible. The hotel rates should be lower, they are within the range of better hotels but cannot deliver the standard of service. My experience with the service and quality of food provided by the chef and bartender was unacceptable.