2/10 แย่มาก
Shaun
เดินทางกับคู่รัก
17 มิ.ย. 2024
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
This was by far the worst experience I've ever had with any hotel... It was bad from the moment I walked in and my girlfriend went to use the restroom .. upon entering said restroom she saw the office person but thankfully just zipping up his pants. Didn't bother to lock the door. So after that we checked in and got our room. As we entered the room the smell of smoke was very strong and just a dirty musty smell all together.. then we noticed that the room looked nothing like the room on the website.there was a piece of carpet stapled to the wall that was falling off and staples littered the area. Then we noticed the black mold on the wall. At that point we were done. I approached the front desk and told them my concerns and after about 20 min I finally was told that I would get my money back .. as I walked away I was alerted by by bank that yet another charge had been added in the amount I was to be refunded. So with out going into a lot of details I was double charged and refunded only one .. I then called the manager to see what was going on and she hung up on me after saying it's not her problem. This place is a complete scam and not fit for human habitation.. ease save yourself the horrible memory and boom somewhere else. A garbage can on the beach would be better ...
Shaun
เข้าพัก 1 คืน, มิถุนายน 2024