The hotel itself is decently maintained mostly.. We were greeted with a welcome drink during check in, that was nice! The room was spacious. Housekeeping was mostly on point. Breakfast buffet was great, lots of variety. The pool area was a bit underwhelming though. The reception staff was very cordial and helpful throughout the stay!
Some minor things that could be improved -
1. There was only 1 towel and 1 glass of water when we checked in. Considering that the hotel knows that there are 2 guests checking in, this was a bit off putting. But room service promptly brought the other towel and glass when we called.
2. We were given only one key card, considering that there are 2 guests - again this was a bit weird to us. They said that they don't have a second key card for the room. So it was a bit of a hassle for us to share the one.
Good ambience, excellent location, Rooms were clean, good breakfast options. Rooms are small, if you are 2 + 1 Kid.
Clean Swimming pool.
Overall, stay was good.
เข้าพัก 2 คืน, ตุลาคม 2021
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
DJ
22 ม.ค. 2021
ไม่ชื่นชอบ: พนักงานและบริการ
Its ok....,
Br realistic.
Give good service.. No compromise on service to customers.. Yhen people will follow hotel... But need to ise this strategy
The stay was good. Hotel is clean. Service staff is really excellent.
Their can be improvement in the food at La Menara.
Alisha at La Menara is very sweet and very good at her work.
Reception staff is vey cooperative.
Thanks for the great stay.
I did not like anything and was quite frankly disappointed in the place adn service considering the price paid, the WIFI did not work most of the time, getting even a complimentary bottle of water took 3 phone calls to reception, the bathroom fittings were all rusty amongst so many other issues...it was disappointing to say the least...
I did not like the property at all.
Only the reception area was clean but the room was very dirty, dust all over the room and cockroaches in my room. Food was too bad in taste.
เข้าพัก 2 คืน, มิถุนายน 2019
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
DO
13 มี.ค. 2019
ชื่นชอบ: พนักงานและบริการ
Staff are very friendly.
EXCELLENT STAFF: PRASANNA KUMAR, FRONT OFFICE MANAGER
เข้าพัก 3 คืน, มีนาคม 2019
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
DO
12 มี.ค. 2019
ชื่นชอบ: พนักงานและบริการ
Staff is good and friendly. Room should be cleaner
Staff were very helpful. Breakfast was excellent. Ala cart food was average ,not in keeping with the standard of the hotel.
Shower. Area is slippery , could do with a mat there
Bedside lamps were not both sides.
No bedside lamps in the twin room
No proper instructions for electronic safe
Poor facility and amenities and service. Expensive compared with quality.
เข้าพัก 2 คืน, กุมภาพันธ์ 2019
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
4 ก.พ. 2019
ชื่นชอบ: พนักงานและบริการ
This hotel is OK - reasonable facilities, staff and price. But it is further out from the key area (French quarter) than is ideal and because of all the hard floors everywhere it’s quite noisy throughout. If we came again I’d be tempted to try the FQ, but if I had to stay here I’d be relaxed
everything was excellent except for the fact that the air conditioning was extremely cold, we could not lower the fan speed or increase the temperature setting. when not in the room the system shuts of completely and went we return and insert the card it starts up again and the is a spread of stale moisture from the system probably resulting from spreading of mold spores. the front desk was also pushing the check out time. I would stay at this hotel anytime
Plus que décevant... mais cet hôtel désuet peut plaire à d'autres... Chambre pas propre, draps sales, baignoire rafistolée, piscine fermée... 2 chambres essayées... Nous sommes partis après la première nuit : au check out cela n'a même pas semblé bizarre!!! On le fait remarquer mais bof!... Normalement, la direction d'un hotel devrait s'en inquiéter !!! Nous sommes allés dans un autre hotel, mieux situé et enthousiasmant. C'est la première fois de ma vie (20 hotels par an dans le monde) que cela m'arrive !!!
Je ne recommande pas du tout, mais alors pas du tout cet hotel.
Situé à environ 2 kms de la promenade du front de mer et dans un quartier sans attrait cet hôtel a un charme suranné avec un immense hall tout en marbre et des tentures d une autre époque. Les chambres sont spacieuses et possèdent tout le confort moderne : air conditionné + ventilateur tele lcd coffre fort réfrigérateur plateau courtoisie et grand lit moelleux.vous pouvez profiter de la piscine une salle de gym et d un salon de massage ayurvedique. Le petit déjeuner buffet offre une majorité de plats indiens ainsi que des fruits et différents pains. Le hôtel donne sur une grande artère très fréquentée et bruyante donc demandez une chambre côté piscine. Le personnel est sympathique et disponible