The pool area was beautiful and well maintained! We enjoyed some great food and drinks at the restaurant. The room was clean, roomy and the bed & pillows were very comfortable. Customer service was excellent in every area from check in at the front desk to the casino floor! Osage Casino has some wonderful employees that really make you feel welcome. I do wish they had a non smoking section in the gaming area, like a lot of casinos do. I would definitely spend more time gambling if that was the case. The complimentary breakfast is basically hot oatmeal, bagels, toast, cereal and coffee, so that was disappointing. We were expecting to see a juice machine, scrambled eggs, bacon, sausage or biscuits and gravy at the least. We decided to leave the casino and go out to eat for breakfast. All things considered, we very much enjoyed our stay at Osage Casino.
The handicapped shower on the first floor is very poorly laid out. Obviously, whoever designed the shower had never built a handicap facility of any type in his or her life. We were obliged to use every towel in the place to maintain the water in the bathroom. Further for someone severely disabled this would be a disaster. Time to get back to the drawing board. Marvelous hotel, well maintained but one weakness.
Great pool/outdoor area… room configuration was a little odd and beds were very firm… not my favorite! But all in all it was a good stay, would stay there again if I ever needed to.
Easy and friendly staff checked me in. The room was wonderful. It was clean, comfortable and a great room arrangement. I had everything I needed and knew where I could get what I might have missed. Wonderful experience.
The hotel was clean and beds comfortable. The rooms were quiet and we were able to relax.
The only downside was the restaurant was under construction so you had to eat in the bar. With it being a casino bar it was smokey to eat in.
The whole place was excellent and friendly and well designed and decorated. The ONLY issue we had was that our gorgeous, spacious king room had horrible lighting. It was even difficult for me to fix my hair and, let alone, put on makeup. There is no sink or mirror in the shower/toilet area where the lighting is very good.
Hot tub is really nice and they look like they are working on the pool area and it is looking good. Room was ok except for the ac blowing warm air for 3 minutes before it started blowing cool air. It warmed the room up every time then would cool it off.