Check-in start time: 2:00 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age - 15
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from 22 January 2025 to 31 December 2026 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
We should mention
This property does not have any lifts
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Pool access available from 9:00 AM to 9:00 PM
Frequently asked questions
Does Hotel Excelsior have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 9:00 AM to 9:00 PM.
Is Hotel Excelsior pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Excelsior ?
Self-parking is free at this property.
What time is check-in at Hotel Excelsior ?
Check-in start time: 2:00 PM; check-in end time: 7:00 AM. Late check-in is available during limited hours.
What time is check-out at Hotel Excelsior ?
Checkout is at 11:00 AM.
Where is Hotel Excelsior located?
Located in Região Urbana Homogênea IX, this hotel is within a 5-minute walk of SESC Pocos de Caldas Community Center, Calendario Floral Monument and Thermas Antonio Carlos. Jose A Junqueira Park and Palace Casino are also within 10 minutes.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Gostei muito. Indico. Minha família foi bem recebida. O hotel não é novo, mas gostei desde que fui recepcionada até a saída.
MARCOS
Stayed 2 nights in Jan 2025
Verified
4/10 Poor
Deivyane
9 Jan 2025
Não se hospedem
Funcionários educados.
Apartamento ok.
Estacionamento ok
Piscina aparentemente limpa, mas não utilizei.
Café da manhã ruim. Teve um dia que não tinha queijo. Perguntei a senhora da copa e informaram que o fornecedor não tinha ido levar.
Pães e bolo Velho.
Saímos uma diária antes.
Banheiro sem muito conforto.
Hotel muito bom - simples e honesto. Atendimento excelente, precisei antecipar meu check-in e me atenderam com muita educação. O quarto estava muito limpo e era bem arejado, sem sinal de mofo.