"We had a Loft room which was more expensive than a standard room. Weirdly there were only 2 pillows and a child's duvet!! There is no phone in the room to call reception, so we had to walk all the way to reception to enquire about this. The staff member said it was a common problem not to have enough duvets..very strange!! We ended up having 2 separate duvets for our stay. Not what what I expected for a room that I paid £185 for 1 night. Apart from that, everything else was excellent."