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"Very clean room and hotel well maintained."

"We stayed at the BON Hotel over Christmas break with our family—three children (ages 8, 3, and 1) and my 76-year-old mother—and overall had a very positive experience. The rooms were spotless and thoughtfully equipped. The kitchen had everything we needed, which made traveling with young children much easier. We appreciated the daily replenishment of water, coffee pods, and the small chocolates—those details really added to the feeling of care and quality. Housekeeping was excellent; the cleaning staff did a consistently thorough job, and the entire property was impeccably maintained. Because of the size of the resort, there is a lot of walking. We rented a wheelchair for my mother, and the hotel was extremely accommodating. Golf carts were readily available and specifically dispatched for disabled guests, which made getting around manageable and stress-free. One of the biggest advantages of this property is that there is so much to do on-site that you truly do not need to leave. The food across the resort was overall very good, and the service was impeccable. Staff were responsive, professional, and available at any time via the service contact system, which made us feel well supported throughout our stay. Our main disappointment was the theme park. The website made it appear as though it would be open, but it was not. The only options within the park area were the Nektar restaurant and the Cirque du Soleil show. That said, the Cirque du Soleil performance was outstandin"

"Great resort with nice mall next door"

"The service at Unico is hands down the best I’d ever experienced at an all-inclusive. The staff are friendly and hospitable and genuinely seem to want to make your stay a great experience. Every single staff member we encountered was fantastic. Some of the standouts for us were Angel (waiter at Lia and AguaMadre), Gabriel and Leonardo at the rooftop bar, and Carlos Miranda, our local host/concierge. There were a number of staff in the restaurants whose names we didn’t catch (those who brought bread, cleared plates, etc.); ALL were wonderful. The food at the hotel is absolutely wonderful, and I’ve never said that about an all-inclusive resort. We liked that all meals are a la carte; everything was fresh and delicious. We especially enjoyed the guacamole and desserts. We utilized room service a few times; our orders were delivered within 40 minutes, and everything was hot and fresh. The gentlemen who do room service delivery take great care to set up your food in your room. The room service menu is very generous with options. The quality of room service was again something I’d never experienced at an all inclusive. We loved the coffee shop (loved their dirty iced chai and cranberry oatmeal cookies in particular). The resort is on a very quiet part of the beach that is swimmable, walkable, and uncrowded. If you are looking for a small, intimate, quiet place to relax where food, service, and views are your priorities, Unico is for you!"

"Had so much fun eveeyone was nice and everything was close by "