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"Beyond expectations. 5/5"

"It was nice "

"Very friendly staff ."

"They didn’t clean my room after the first night or replenish the coffee."

"This was, without exaggeration, one of the most outrageously unprofessional hotel experiences I’ve ever had. After a long drive back from Chicago, I walked into a lobby with the door open and the “open” sign lit — and no one at the front desk. I rang the bell repeatedly and stood there wondering if anyone actually worked there. After getting nowhere, I contacted Expedia, and only after sitting in my car for over 30 minutes did someone finally appear. Instead of an apology or even basic courtesy,...

"the bedspread had burn holes ..the room next door the guy was SCREAMING at a woman all morning "

"Great new hotel with some cool surprises like the color scheme inside and decor and the rock edge out the rear sid- clean, and staff down to earth- good price too!"

"We had another enjoyable stay, friendly staff and clean room. "

"The room and surrounding areas with the interior of the property are really dated and could use a renovation. Over all we had a nice stay. "

"I stay here time to time due to convenience of location to be close for work and extra time with my kids. I never have an issue with anything and the owner and his wife are genuinely good people that treat you like an actual person and not just a guest. If anyone has a problem at this Hotel, it is definitely not because of the staff and owners. "

"Room as depicted on website was not the same as the room I received. Not a suite at all, very odd lay out. Absolutely not what I requested and paid for."

"The rims were very nice cleaning. The staff was very friendly. It was just an all over. Great experience."

"Loved the spacious room. Staff was great. "

"There was hair in the bathtub and dog fur all over the floor. Was definitely not pleased, and will never stay at that specific Best Western ever again. "

"It was not clean the heat didnt work blood stains on the mattress cover no heat at all in the bathroom i ended up not even staying there "

"It was our first time spending the night there and plan to stay there in the future as its an on between spot for our desntination. Upon arrival, the room smelled like food and could of used some airing out while the cleaners were in earlier (open the sliding glass door). It took a few minutes to figure out the shower head but everything was nice. "

"The stay was wonderful! There were 7 friends and the house was perfect for our group. Plenty of room and so comfortable. We highly recommend and plan to stay again."