"This was probably a one-off situation that could have been avoided with proper advance notice. In the week leading up to our arrival, we received three notifications asking us to check in and pay for our stay—this was confusing, as I had already paid. Once I replied stating that I would settle any remaining balance at check-in, the notifications stopped.
Upon arrival, it was clear the hotel was preparing to host a wedding. As a result, the restaurant—highly rated and one we had been looking forward to—was closed. Unfortunately, there were no appealing dining options nearby. The music from the wedding was extremely loud and continued well past 2 a.m. This was our last night in Réunion, and it wasn’t the relaxing evening we had hoped for.
The hotel should have informed us in advance about the event and the restaurant closure, so we could have made an informed decision. The owner kindly reached out to us directly to apologize and offered to have a meal prepared, but by then we had already bought some basics at the local grocery store.
I'm sure this was an isolated incident and that the hotel is usually quite comfortable, but I felt it was important to share our experience as this could have been avoided. "
What's the area like around Piton de la Fournaise?
Piton de la Fournaise is located in Sainte-Rose. Sainte-Rose is home to 18 hotels and other accommodation options, so you can find something with the amenities you're looking for.
What's the best hotel to stay close to Piton de la Fournaise?
Diana Dea Lodge is one of the top choices for your stay based on our traveller data, and this hotel offers 2 outdoor pools and a full-service spa. You'll find it 8.2 mi (13.2 km) from Piton de la Fournaise. Other good options around the area include Le Tuit Tuit and la maison couleur volcan.
If I need to cancel the hotel reservation for my stay near Piton de la Fournaise, will I receive a refund?
Yes, most hotel bookings are fully refundable if cancelled before the accommodation's cancellation deadline, which is often 24 or 48 hours before your arrival date. If you have a non-refundable reservation, you may still be able to cancel and get a refund within 24 hours of booking. Plug in your dates, click on "Search", then you can use the "fully refundable" filter to view the best deals near Piton de la Fournaise.