4/10 แย่
Jessica
เดินทางกับครอบครัว
3 พ.ค. 2026
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: พนักงานและบริการ
The hotel itself as well as the entire property is beautiful and well maintained. Beds were comfortable, rooms clean, food was good. Prices were exorbitant for literally everything. Most are across Scotland and the UK.
The real issue we encountered, was certain staff were distasteful and had an obvious distain for foreigners. We come from Texas, I brought my dad here for his 68th birthday as a surprise to see our homeland. Mirela and her sidekick (short dark hair and blue eyes) openly pointed and snickered at us during our $200 dinner (on may 1st at 6pm - for management to look into). I can only guess they assumed we were a couple? Either way it was very disheartening and extremely rude. I hope management takes this seriously because we will not be recommending this place to any of our friends or family due to this disrespect. Spending over $1,000 for a 2 night stay, I would expect a much higher caliper of class.
With that said, most other staff was kind and helpful. The front desk clerk may need to work on her poker face to help hide her disdain for travelers as well. Angi I believe.
Jessica
เข้าพัก 2 คืน, พฤษภาคม 2026
