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"On arrival we were informed to dine within 8:30 p.m. and once sit at the restaurant (at approx 7:35 p.m.) we were informed that nothing on the menu, except for what displayed under "sunday roast", which included about 3 starters and 3 mains, would have been served. If we were told before we would have chosen a different dining location. My daughter and I are allergic to oils and asked for a plain salad with 2 boiled eggs and were told that they couldn't make it as the boiling process takes to...

"Staff were lovely and happy to help. We got a free upgrade to a harbour view rooms Rooms were spacious. Quiet room. Bathroom was new but room was slightly outdated and had stains on the carpet. Overlap a good stay. "

"overall good hotel! "

"Staff was very friendly, helpful and welcoming. Rooms were clean and tidy with great location. Enjoyed my stay. "

"Great location, lovely and clean and friendly staff. Only negative was the parking wasn’t very clear. "

"A perfect nights stay. Graham was lovely amd welcoming. A perfect place for our one nights stsy in the area. Definitely recommend :-) "

"Yes"

"everything was great"

"Rooms are very small and they are bot suitable for two people at all. Bathroom and toilet very tiny and there is no air circulation in the room I felt breathless "

"The service of the staff was excellent and car parking is free. However, the plug sockets next to the bed required moving the bedside tables, so if you want to use any electrical devices whilst in bed, you had to use the sockets across the room. The toilet positioned in the room were too close to the wall and the handles to open the windows were loose and call fall out anytime. "

"Amazing"

"Excellent staff, lovely big room, reasonable price and lovely breakfast!"

"Good stay"

"Overall experience was satisfactory. Room temperature and water temperature was just perfect. Good food, friendly staff and clean. I will definitely prefer to stay again if I have to visit Cardiff. "

"Breakfast was everything you'd want and more. A great start to an active day with the kids at Wookey hole attraction or walking the country side."

"Atmosphere is very good. Fresh air."

"Upon arrival just after 4pm, I was given Room 24 which was on the ground floor, directly adjacent to the dining area without soundproofing but an open doorway. Also in the adjacent rooms were numerous foreign (migrant?) families with children running up and down the short corridor, and plenty of door knocking and chatting loudly in the corridor. I complained to the reception staff (man instead of the young lady who checked me in), he apologised and moved me to another room on 2nd floor, plus...