"The day of checkout we had a tour, so we had the hotel store our luggage. When we came back we twice asked for our luggage but the man at the desk ignored our request. When the taxi came he had us come into the room to identify our luggage and that he would put it into the taxi. We were in a hurry and did not notice at the time that there was a suitcase missing from where our luggage was stored. He put the luggage into the taxi as we were in the car so we didn’t count the pieces at the time....
"The day of checkout we had a tour, so we had the hotel store our luggage. When we came back we twice asked for our luggage but the man at the desk ignored our request. When the taxi came he had us come into the room to identify our luggage and that he would put it into the taxi. We were in a hurry and did not notice at the time that there was a suitcase missing from where our luggage was stored. He put the luggage into the taxi as we were in the car so we didn’t count the pieces at the time....
Emil