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Crowne Plaza Phu Quoc Starbay by IHG

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Luxury
5.0 star property
9.2

Wonderful

Oceanfront elegance with private pools

Serene and peaceful, this beautifully designed hotel offers spacious rooms with private pools and stunning ocean views. Delight in the beach-front restaurant's great atmosphere and savour a special vegetarian menu crafted by the chef.

Popular amenities

  • Spa
  • Parking included
The current price is ฿3,515
฿3,986 total
includes taxes & fees
18 Aug - 19 Aug

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for 1 King Standard Ocean View

A modern hotel room with a large bed, a small table, a chair, and a sofa. There are framed pictures on the wall and a window with a view.

1 King Standard Ocean View

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Premium Oceanfront

A hotel room with a large bed, a desk, a TV, a bathroom with a large mirror, and a view of the ocean.

1 King Premium Oceanfront

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Premium

A modern hotel room with a large bed, a round mirror, a sink, a bench, a dining table, and a balcony with a view of greenery.

1 King Premium

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Junior Suite

A modern hotel room with a large bed, a sofa, a dining table, and a TV. There is a balcony with a view of the outdoors.

1 King Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Twin Standard Ocean View

A balcony with a round table and two chairs, overlooking a pool and a beach with palm trees and a hotel building in the background.

2 Twin Standard Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Twin Premium Ocean View

A hotel room with two beds, a large mirror, a bathroom with a sink, and a balcony with a view.

2 Twin Premium Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Twin Premium Oceanfront

A hotel room with a large mirror, a bed, a desk, a chair, a small table, a TV, and a view of the ocean.

2 Twin Premium Oceanfront

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible

A modern hotel room with a large bed, a small table, a chair, and a sofa. There are framed pictures on the wall and a window with a view.

Standard Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa, 1 Bedroom (Seafront)

A modern poolside area with a glass-enclosed room, lounge chairs, and a pool.

Villa, 1 Bedroom (Seafront)

  • Beach view
  • 193 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 Bedroom Villa

A modern house with a swimming pool, outdoor seating, and a covered patio area.

1 Bedroom Villa

  • Beach view
  • 177 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Bedroom Suite

A modern living room with a dining area, large windows, and a view of greenery.

2 Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 200 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Villa, 2 Bedrooms (Seafront)

A modern bathroom with a large mirror, two sinks, a bathtub, and a large window providing a view of greenery outside.

Villa, 2 Bedrooms (Seafront)

  • Sea view
  • 411 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed (Oceanfront View)

A modern hotel room with a large balcony, a dining area, and a cozy sitting space.

Junior Suite, 1 King Bed (Oceanfront View)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Suite, 1 Bedroom (Oceanfront View)

A modern living room with a large sliding glass door leading to a balcony with a view of the ocean. There are two sofas, a coffee table, and a patterned rug.

Grand Suite, 1 Bedroom (Oceanfront View)

  • Ocean view
  • 136 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Premium Ocean View

A balcony with a sofa, chairs, and a table.

1 King Premium Ocean View

8.0 out of 10
Very good
(4 reviews)
  • Ocean view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Oceanfront

A modern hotel room with a large bed, a small desk, a chair, and a view of the ocean.

Suite, 1 Bedroom, Oceanfront

  • Ocean view
  • 95 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Twin Premium

A modern hotel room with two beds, a sofa, a round table, and artwork on the walls.

2 Twin Premium

10.0 out of 10
Exceptional
(4 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

A balcony with a sofa, chairs, and a table.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi
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About the area

Located in Phu Quoc, Crowne Plaza Phu Quoc Starbay by IHG is in a rural area and on a private beach. The area's natural beauty can be seen at Ong Lang Beach and Phu Quoc National Park, while VinWonders Phu Quoc and Vinpearl Safari are popular local attractions. Shophouse Grand World and Corona Casino are two other places to visit that come recommended. Visit our Phu Quoc travel guide
Map
KHU DU LICH BAI DAI, GANH DAU COMMUNE, Phu Quoc, An Giang

What's nearby

  • A colorful canal with a bridge, surrounded by vibrant buildings and a dome structure.
    Shophouse Grand World
    10 min walk - 0.9 km
  • A castle-like building with a fountain in front.
    VinWonders Phu Quoc
    8 min drive - 3.5 km
  • A lush landscape with a water body, flamingos, and a tall tower with a thatched roof.
    Vinpearl Safari
    22 min drive - 7.6 km
  • Corona Casino
    6 min drive - 1.9 km
  • Phu Quoc Night Market
    44 min drive - 28.0 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.)
    49 min drive

Restaurants

  • Highlands Coffee
    6 min drive
  • Cuong Kua Seafood Restaurant
    7 min drive
  • Mai Hương Beachfront
    8 min drive
  • Piola Uzbek Turkish Cuisine
    8 min drive
  • Grand World Food Court
    8 min drive

About this property

Crowne Plaza Phu Quoc Starbay by IHG

  • Luxury family-friendly hotel near Shophouse Grand World
  • Located close to Corona Casino and VinWonders Phu Quoc, Crowne Plaza Phu Quoc Starbay by IHG provides free on-the-go breakfast, a free return airport shuttle and an adjacent golf course. With a private beach, a beach bar and beach volleyball, this hotel is the perfect place to soak up some sun. Treat yourself to a massage at the on-site spa. Enjoy a meal at the two on-site restaurants. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
  • Other perks include:
    • 2 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a lifeguard on site
    • Free self-parking
    • A beach club on-site, barbecues and 3 meeting rooms
    • Coworking spaces, concierge services and luggage storage
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 308 individually furnished rooms feature comforts, such as private indoor hot tubs and fireplaces, in addition to thoughtful touches, such as premium bedding and pillow menus.
  • More conveniences in all rooms include:
    • Memory foam beds, rollaway/extra beds (surcharge) and free cots/infant beds
    • Rainfall showers, baths or showers and hairdryers
    • 45-inch LCD TVs with cable channels
    • Balconies or patios, wardrobes/cupboards and fridges

Similar properties

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  • Pool
  • Spa
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The price is ฿3,179
฿3,605 total
includes taxes & fees
26 Jul - 27 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 8:30 AM to 8:00 PM at scheduled times and on request
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Amber Sands
  • Horizons

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Beach club
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (4,478 square foot of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Beach umbrellas
  • Dock
  • Firepit
  • Garden
  • In a national park
  • On a private beach
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Telescope
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Built in 2018
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 66.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: USD 66.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Crowne Plaza Phu Quoc Starbay by IHG have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Crowne Plaza Phu Quoc Starbay by IHG?

As of 23 Jul 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Phu Quoc Starbay by IHG on 18 Aug 2026 start from ฿3,515, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Phu Quoc Starbay by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Phu Quoc Starbay by IHG?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Phu Quoc Starbay by IHG?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Phu Quoc Starbay by IHG?

Checkout is at noon.

Does Crowne Plaza Phu Quoc Starbay by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 8:30 AM to 8:00 PM on request.

Where is Crowne Plaza Phu Quoc Starbay by IHG located?

Located in Phu Quoc, this beachfront hotel is next to a golf course and within 3 mi (5 km) of Shophouse Grand World, Corona Casino and VinWonders Phu Quoc. Vinpearl Golf Phu Quoc and Vinpearl Safari are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Phu Quoc Starbay by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 148 out of 215 reviews
Rating 8 - Good. 41 out of 215 reviews
Rating 6 - Okay. 18 out of 215 reviews
Rating 4 - Poor. 2 out of 215 reviews
Rating 2 - Terrible. 6 out of 215 reviews

Reviews

Verified

10/10 Excellent

SACHIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地はよく、ヴィンワンダーやサファリも近くて良かった。食事は周辺には何もないのでシャトルバスでグランドワールドに食べに行く感じです。部屋は清潔でとても良かった。また利用したいです。プールの浮き輪は無料で貸して欲しかった
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent pool area and private beach. 2 restaurants within premises. Good offering on buffet breakfast and seafood bbq buffet dinner had good varieties as well.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms, and great location
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

raymond

I booked the superior king ocean facing unit circa 51sqm with balcony. As a frequent traveller, the room was fine and clean. Let down was the shower fitting which was loose due to time and low pressure. It's a 5 star brand with the amenities but mediocre experience for a USD 300 per night.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

masahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
オーシャンビュー5階からの眺めは最高でした。 ただホテルの周辺は、開発途中で移動はGrabメインでした VINPEARL SAFARIとVIN WONDERSも近くです
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Leo

Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely resort with a nice swimming pool and a beautiful beach. We stayed in a two-bed room, which was spacious and well furnished. The balcony chairs were very comfortable and made the sea view even more enjoyable. Breakfast was good, and the dining area offered plenty of seating options. The staff were friendly and helpful throughout our stay. The only issue that affected our comfort was the air conditioning in the room — even on the lowest fan setting, the airflow was still too strong and couldn’t be adjusted to a gentler level. Thanks for everyone’s hard work!
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Carine

Liked: Cleanliness, staff & service, amenities
Très bon séjour dans ce magnifique hôtel. Chambre belle spacieuse tres propre et une superbe vue a couper le souffle. Le personnel tres respectueux et disponible. Le petit déjeuner tres bons et tres varies
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, amenities
L’hôtel est magnifique et impressionnant par sa taille, avec une vue absolument sublime sur la mer. Les chambres sont très spacieuses, modernes et entièrement rénovées. Elles sont superbes, extrêmement confortables et d’une propreté irréprochable. La piscine est immense et parfaitement aménagée : aucun problème pour trouver des transats, il y a toujours de la place, ce qui est très appréciable. La restauration est tout simplement exceptionnelle, avec un subtil mélange de cuisines occidentales et vietnamiennes, parfaitement sublimées par les chefs. Chaque repas a été un vrai régal. L’hôtel est très calme, propice au repos, avec un personnel attentionné, disponible et aux petits soins. Nous avons vécu un moment parfait de calme et de détente dans un cadre absolument splendide. Une expérience que nous recommandons sans hésitation.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Mie

Liked: Cleanliness, staff & service, amenities
Det var virkelig et skønt ophold på 14 dage. Vi havde det dejligste værelse med udsigt til skov og strand. Det var dejlig privat på altanen, da der ingen indkig var fra hverken naboer eller gående. Buffeten både morgen og aften, kunne dog godt forbedres, men personalet var hjælpsomme og venlige. Alt i alt en rigtig god ferie oplevelse.
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Resort and staff were both really nice, and the free breakfast was incredible. The restaurants at the resort are very pricey, but you can easily find other options at the nearby Grand World or in the city.
Stayed 4 nights in Jan 2026
Verified

4/10 Poor

Seungman

Disliked: Staff & service, amenities
5성급 호텔이라 하기에는 일반적인 관광호텔임
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Chi Wai Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Everything good and environment relaxed Yet only have one restaurant, food choices are limited.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Leakana

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
아침 식사 메인 메뉴/단백질 류가 좀 더 다양하면 더 좋을 것 같지만 지금도 만족스러웠다
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

EUN JIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아침메뉴 진짜 다양했고 수영장이 좀 더러운거 빼고는 추천해영
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sang-jun

Liked: Cleanliness, staff & service, amenities
깨끗하고 친절 12시에 도착했는데 얼리체크인도 해주심
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

hsingju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐美味
Stayed 4 nights in Dec 2025
Verified

2/10 Terrible

Jong Hyun

Disliked: Staff & service
불친철합니다
Stayed 2 nights in Dec 2025
Verified

8/10 Good

JEONG WON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조식이 너무 맛있어요. 닭고기 쌀국수가 특히 최고였어요.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

kyungsook

Liked: Staff & service
Disliked: Amenities
냉장고가 안시원하며 체크인이 너무 느려요 또한 샤워시설 벽면에 물때 너무 드러워요!헛구역질나옴!!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ngai Yee

WE HAD A PLEASURE STAYS IN CROWNE PLAZA.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Mark Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel amazing friendly service, clean rooms, well appointed, and excellent resort landscaping and perfectly kept grounds. Excellent breakfast selection. Beach needs to be kept cleaner, whilst was quite well maintained directly in front of the property close surroundings were very polluted and lots of piles of rubbish. I understand that’s not within the direct control of the resort though it needs to be addressed if your trying to attract tourists. There was some ongoing cleaning being done on the beach so obviously some efforts are being made which are positive.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Sze wan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間整潔！員工友善！ 另酒店有穿梭巴士到機場！早餐buffet 很豐富！泳池也很好玩！
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Avinash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel stay was exceptional
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Hsin-Yi

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

CHECK-IN動線須整改

入住時有兩條排隊道，前面也都還有客人。當我與家人先抵達排隊時，反而是後面抵達的其他客人先CHECK-IN，不是很理解這個動線。在當下櫃台服務人員應要告知後面抵達的客人CHECK-IN先後順序，而不是還需要客人開口詢問為何自己先抵達卻要比別人晚CHECK-IN。或者CHECK-IN人數多的時候需引導先抵達的客人在旁邊座位區等待順序。
Stayed 2 nights in Aug 2025