Travelers feast on international cuisine at an oceanfront restaurant by day, then relax with Thai massages under the stars while waves provide a natural soundtrack
Chez Carole Beach Resort & Spa on Ong Lang Beach offers a peaceful getaway with a private shoreline, beach bar, and café. Guests can sunbathe, row, or play volleyball. Previous visitors love the restaurant's beautiful ocean views.
Located in Phu Quoc, Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa) is in the mountains and on a private beach. Shophouse Grand World and Phu Quoc Night Market are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ong Lang Beach and Ganh Dau Beach. Travelling with kids? Don't miss Vinpearl Safari. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby. Visit our Phu Quoc travel guide
Family-friendly resort remodelled in 2023 and located near Shophouse Grand World
Located close to Ong Lang Beach, Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa) provides a beach bar, a terrace and a coffee shop/cafe. With a private beach, beachfront dining and sunloungers, this resort is the perfect place to soak up some sun. Treat yourself to a Thai massage or other spa services. The on-site international cuisine restaurant, Chez Carole, offers breakfast, lunch, dinner and ocean views. Enjoy on-site activities, such as fishing, kayaking and volleyball. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also find perks such as:
An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
Free self-parking and extended parking
Free bike hire, airport pick-up service (surcharge) and luggage storage
Wedding services, beach towels and concierge services
Room features
All 50 rooms include comforts such as air conditioning and bathrobes, in addition to thoughtful touches such as late-night room service and free WiFi.
Other conveniences in all rooms include:
Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
Bathrooms with designer toiletries and deep-soaking baths
32-inch LCD TVs with premium channels
Wardrobes/cupboards, mini fridges and daily housekeeping
24-hour airport pick-up shuttle at scheduled times and on request for a surcharge
Free extended parking on site
Limited on-site self parking
Food and drink
A bar/lounge
A beach bar
A coffee shop/cafe
A restaurant
Couples/private dining
Private picnics
Snack bar/deli
Restaurants on site
Chez Carole
Things to do
Beach volleyball
Bicycle storage
Children's pool
Fishing
Free bicycle rentals
Kayaking
Outdoor pool
Playground
Rowing/canoeing
Scooter/moped rentals
Family friendly
Children's pool
Cot (surcharge)
Laundry facilities
Mini-fridge
Outdoor pool
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services
Outdoors
Barbecue grill
Beach loungers
Beach towels
Beach umbrellas
Garden
In the mountains
On a lake
On a private beach
Picnic area
Pool loungers
Pool umbrellas
Terrace
Spa
In-room massages
Thai massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hardwood flooring in room
No lift
Well-lit path to entrance
More
1 floor
Built in 2010
Renovated entire property - June 2023
Smoke-free property
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Cot (surcharge)
Rollaway/extra bed (surcharge)
Bathroom
Bathtub or shower
Bidet
Deep soaking bathtub
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
32-inch LCD TV with premium cable channels
Food and drink
Champagne service
Free bottled water
Late-night room service
Mini-fridge
Minibar
Paper towels
More
Air conditioning
Free local calls
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 11:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1200000.0 per night.
Cots (infant beds) are available for VND 350000.0 per night
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: VND 1000000 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: VND 400000 per vehicle (maximum occupancy 4)
Early check-in fee: 50 per cent of room rate (subject to availability)
Late check-out fee: 50 per cent of room rate (subject to availability)
Crib (infant bed) fee: VND 350000.0 per night
Rollaway bed fee: VND 1200000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
No pets and no service animals are allowed at this property
Property is also known as
Chez Carole Phu Quoc
Chez Carole Resort
Chez Carole Resort Phu Quoc
Chez Carole
Chez Carole Beach & Spa
Chez Carole Beach Resort & Spa Resort
Chez Carole Beach Resort & Spa Phu Quoc
Chez Carole Beach Resort & Spa Resort Phu Quoc
Chez Carole Resort
Chez Carole Resort Spa
Chez Carole & Spa Phu Quoc
Chez Carole Beach Resort & Spa Resort
Chez Carole Beach Resort & Spa Phu Quoc
Chez Carole Beach Resort & Spa Resort Phu Quoc
Frequently asked questions
Does Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa) have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa)?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa) on 5 Apr 2026 start from ฿1,454, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa)?
Self-parking and extended parking are free at this property.
What time is check-in at Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa)?
Check-in start time: 2 PM; check-in end time: midnight. A 50% fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa)?
Checkout is at noon. Late check-out is available for a 50% fee (subject to availability).
Does Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa) provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of VND 400000 per vehicle applies.
Where is Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa) located?
Located in Phu Quoc, this beachfront resort is on the riverwalk and within 6 mi (10 km) of Shophouse Grand World, Corona Casino and Vinpearl Golf Phu Quoc. Ong Lang Beach and Vinpearl Safari are also within 9 mi (15 km).
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O saw so many little fish species from the confident of my deck. It was heaven
Anna
Stayed 3 nights in Mar 2025
10/10 Excellent
Jane
4 Feb 2025
Liked: Cleanliness, staff & service, room comfort
Lovely Hôtel with beautiful Beach
Stayed in a Bungalow Villa. Although slightly dated , clean and with everything well thought out. Room was cleaned every day at no extra charge.
Very good bar and restaurant with breakfast included. Good choice of food.
Beach was stunning and so peaceful. Also hotel has a very good swimming pool which was again very clean and fresh pool towels provided daily.
Staff were excellent- nothing too much trouble and very friendly. Only downside is that they didn’t understand much English but Google Translate took care of that.
Special thanks to Jessie, Jon (the Assistant Manager) and Tam - excellent service
Would definitely stay here again
Jane
Stayed 1 night in Feb 2025
6/10 Okay
Daniel
11 Apr 2025
Liked: Cleanliness, staff & service
Chez Carol Beach Hotel
The hotel is far away from the main tourist area, but there are also opportunities to shop and eat nearby. The complex is very quiet with a private beach area and a small pool with a beautiful view of the beach. The restaurant serves pizza, burgers, spaghetti and meat as well as local dishes with meat or fish, and a variety of drinks. The staff is very friendly. There are both good and bad things to say about the bungalows: The good thing is the size of the rooms, and there is free cappuccino, tea and water.
The bad thing is that the facade and roof need to be renovated, so you might get uninvited guests.
A little tip: rent a scooter and explore the island - it's really fun.
It's position nestled in the corner of a soft sandy beach amid great stone walkways, lush gardens, orchids and numerous. Coconut trees along the shore. If you appreciate older gardens, love waking up with the sun rise and the high tide waves crashing on the stone jetty then you have nature at your doorstep..the property has had better days but the overall picture makes you wonder how much more beautiful the property was when built and created by its original owners..someone's dream is forever a part of chez Carole. I truly hope the present and future owners will see it's present beauty, restore it's beauty and understand how well it all fits with its surroundings..very special, great energy and a strong grounding feeling with nature.
This place is amazing!!!
The service is incredible - right from the start smiles were on everybody's face and they never left for our entire stay.
The pool and beach are superb... Chilling by the pool and watching the sunset while sipping on beers and cocktails is what dreams are made of.
A quick walk down the road gets you to a minimart or a little longer stroll down the beach gets you into town to buy food and see the locals.
The beach in front of the resort is perfectly clean and there is volleyball, kayaking and paddle boarding to be done.
The rooms are beautifully spacious and clean, and even with a mozzie net - which is definitely needed. The best sleep I have had in ages... Due to the bed and the peacefulness of the place.
The gardens are beautiful, with lots to look at and even a pool table hidden in another bar area.
I would definitely stay here again - possibly bringing many more friends.
Thankyou to all the staff who made us feel welcome!!!
Oh and definitely go on the tour we were recommended that takes you to the south of the island where you go snorkeling and on the massive cable car - thanks for the recommendation!!!
Really nice resort with a good swimming beach and pool, great room overlooking the lagoon. Staff were lovely and helpful.
My only issues were the super loud aircon and the toilets do not accommodate large male bowel movements; otherwise great!
Pretty remote in location, outdated and in need of a refurbishment. Staff were not friendly or helpful, the bath overflowed, the bed was uncomfortable and hard! Sheets were not changed. Structure of the bridge to the water bungalows was a bit dodgy and then the water bungalows themselves needed upgrades, stones falling off around the bathtub and the sliding doors were not secure with gaps in the frame… essentially inviting in all creepy crawlies (geckos) from outside. I will not be back and I urge you not to bother going.
Hotellet i sig var trevligt och vår villa fantastisk med altan mot havet. Maten var bra men inte mer, men då är vi nog rätt kräsna efter ätit fantastisk mat dagarna innan i hoi an. Det finns tyvärr inga restauranger nära, vi gick till närliggande resort och åt med, men var heller ingen wow. Om man gillar slappa på samma ställe där det är lugnt och är ok att äta på hotelrestaurangen varje måltid är platsen perfekt. Frukosten var bra. Men vi som gillar att gå och äta på olika ställen passade detta inte alls tyvärr, även om boendet var mysigt. Vi bodde kvar 2 dagar av 5 och flyttade sen till longbeach istället. Personalen var trevlig.
Personal som städar upp stränderna, vilket behövdes när det blåser in massor av plast. Fans sup och kanot att låna. Och en helt ok pool. Även volleybollnät.
Hotellet ligger vid en fin strand med väldigt lite folk på. Så här har man nästan stranden för sig själv. Det är detta som är bra med detta hotellet, sen resten har mer att önska.
Eine Woche vor Anreise wurde uns mitgeteilt das wegen Renovierung das Restaurant nicht geöffnet hat.Als wir Abends ankamen hörten und sahen wir nichts.Fer nächste morgen zeigte dann die wirkliche Situation.
Laut und unerträglich überall Schmutz und das ganze Hotel renovierungsbedürftig.Wir haben sofort bei Hotel com reklamiert aber das wurde nicht umgesetzt.Schreckliche zwei Tage.In der Strandbar könnten wir frühstücken Abends hat das Personal Billard gespielt und war nicht an Gästen interessiert.
Wir würden keine Nacht mehr dort verbringen und auch nicht mehr über Hotel com buchen.
Man hat nur die Möglichkeit mit einem virtuellen Chat Partner zu schreiben. Leider kann ich hier keine Bilder hinzufügen ich werde die Bilder auf der Seite des Hotels bei Google hinzufügen
Eine vergleichsweise naturbelassenes Gelände in der weniger touristischen Ecke der Insel. Von hier kommt man gut überall hin sofern man sich auf die Verkehrsmittel Roller und Taxi einlässt.
Sehr ruhiger Strand und nettes Personal, auf Anfrage wird einem alles gebucht und/oder Infos zu Aktivitäten und Co. gegeben.
An sich ist die Unterkunft und die Ausstattung etwas in die Jahre gekommen, aber dafür ist man auch Näher dran als in den großen Resorts die kaum was mit Vietnam zu tun haben.
Tim
6/10 Okay
Anna
7 Mar 2020
Liked: Room comfort
Disliked: Staff & service
Kunde ha varit bättre
Fina rum men missvisande att det är havsutsikt när det är utsikt över floden när vi dessutom betalde mer för det rummet än de med utsikt över floden. Ganska dålig service. Helt ok mat. Fin strand och fin pool, men strandbaren verkar vara nedlagd, skötseln av floden och vissa delar av området ganska dålig.
Ligger fint på stranden men hotellt ligger långt från andra restauranger och shopping så man blir beroende av moped alternativt taxi.
Un super établissement avec du personnel très sympathique. Un très bon séjour dans ce bel établissement. Je recommande.
Cyril
Stayed 6 nights in Feb 2020
8/10 Good
Verified traveller
25 Feb 2020
Liked: Property conditions & facilities
L'hôtel est assez excentré l'utilisation de taxi ou de scooter et obligatoire si l'on veut bouger un peu.
Le cadre est très agréable, le calme et la sérénité se font sentir dès notre arrivée.
Seuls bémols, nous sommes obligés d'aller à la pêche aux informations, le personnel n'est pas des plus réactifs.
Il n'y a egalement pas assez de transat pour tous les voyageurs. Concernant le restaurant, nous n'avons pas été très satisfait rapport qualité/prix.
Si vous rechercher du farniente au bord de la mer, alors vous passerais un séjour agréable.
Omgivelserne var absolut ikke svarende til billederne. Billetterne giver et meget mere positivt og charmerende indtryk, hvilket viste sig ikke at være tilfældet i virkeligheden. Stedet er meget øde, med ingen mulighed for alternative spisesteder i gå afstand. Vi fik en ringe modtagelse. Blev ikke hentet i lufthavnen trods oplysninger om ankomst tid. Personalet I restauranten taler virkelig dårlig engelsk. Der er desværre heller ikke noget positivt at sige om maden; virkelig kedelig og smagsløs. Morgen buffeten var kedelig og trods adskillige personaler i restauranten var de fleste fade tomme. Værelserne var til gengæld rigtig fine; store og rene med rigtig fint badeværelset. Poolen fremstår pæn og ren. Stranden var fin, men vandet ikke klart, måske pga udmundingen fra vandløb. Der var en standbar, men den var lukket. Vi rejste 3 dage tidligere end booket. Receptionisten tilstede ved vores afrejse var venlig med godt engelsk.
This is a good beach getaway. A bit isolated but fine if you are looking to just relax on the beach or by the pool. There is nothing else nearby within walking distance so unless you take a taxi you're stuck on the property. The restaurant serves very good Vietnamese food and has an extensive western menu as well. The restaurant staff were friendly and accomodating, especially one waiter named Duc, his English is very good.
We ver much enjoyed our stay at ChezCarole. The beach, pool, food, rooms and staff were amazing. Arrangements were made for us to tour the island on one day at a reasonable cost. We also travelled into Duong Dong for the evening market. Wonderful evening. If you want a quiet relaxing space with all the goodness mentioned, the chez Carole is the place.
Sehr schönes Ambiente und der Blick von der Rezeption auf's Meer macht auch gleich Lust auf mehr.
Auf den ersten Blick ist alles sehr schick, nach ein paar Tagen fallen einem dann aber schon einige Makel auf. Vor allem der Strand. So schön wie der Sand auch ist, der ganze angeschwemmte Müll ist schwer zu übersehen (auch wenn die Mitarbeiter stets bemüht sind alles sauber zu halten) Asiatische Länder haben öfter Müllprobleme, wenn man das vorher weiß, kann man sich damit sicher abfinden.
Nicely laid out resort designed to fit sympathetically with the landscape (unlike some of the horrendous modern tower blocks popping up down the coast), with a really charming beach front, helpful staff with good English and smart rooms with traditional Vietnamese style. Starting to need a few up-dates as it's now 15 years old, for example part of our shower cubicle sliding door was missing, but this wasn't really a problem. It's still definitely upper-mid range/edging into the luxury category and good value.
The place is calm and we slept well in our nice shady garden view room with a small private patio, and food and drink in the restaurant was good and wasn't too badly priced. Be aware that it is quite isolated with no other tourist orientated bars or restaurants nearby, so as we weren't brave enough to chance the local food on offer within walking distance we relied mostly on the in house restaurant. The nearest upscale restaurant is 15 mins in a taxi or 25-30 mins (costing 200,000 dong/$8) gets you to Duong Dong town centre/night market - which is worth the trip at least once.
Onsite massage wasn't the greatest either, I chose the Thai style one known to be hard, but I've had them before and have never left limping because the masseur pressed too hard on a tendon rather than muscle!
Overall though we had a lovely time and found it a great place to relax and get away from it all.
Beautiful surroundings, services could be improved
Beautiful beach. No service on beach and few chairs. Little / no vegetarian options. Rooms were nice but beds were quite hard. Explanation on surroundings, potential tours could be improved from the reception staff.
Total abseits gelegen; man braucht ein Moped oder Taxi, um "nach draußen" zu kommen. Das Resort selbst ist dafür ein kleines Paradies. Manche Dinge sind etwas in die Jahre gekommen, aber zumeist in Ordnung. Das Personal ist sehr freundlich und hilfsbereit. Hervorheben möchte ich Mr. Nam von der Rezeption und der Oberkellner im Restaurant. Dort isst man auch recht gut und relativ preiswert. Das Frühstücksbüffet ist für SE-Asien sehr gut. Wir haben uns sehr wohl gefühlt und bleiben daher noch einige Tage länger. Jetzt haben wir auch noch ein super upgrade bekommen - toller Bungalow direkt am Meer - traumhaft.