This hotel is located in a prime location. Just a 5 minutes walk to the royal palace and 15 minutes walk to Wat Phnom.
The room is very nice and clean and the staff are friendly and can speak englush quite well. I recommend this hotel for both business trip and vacation.
Upon check in, room smelled like sewage. Asked for another room, this time placed into a room that smells like cigarettes. White sheets with visible stains. mosquitos everywhere. Poorly stocked amenities, no toilet paper or shower gel. NOT a 4* property.
A real nice modern large room with contemporary design and all comforts one can think of. Only problem was they were not able to fix the hot water supply in the shower. It was Luke warm not hot.
We had arrived very late due to a delayed flight. Furthermore, we had lost our wallet and had to call internationally to inform our banks. The staff was extremely helpful, allowing us to use his own personal phone to call. The room was extremely clean and felt great.
Tristan
เข้าพัก 1 คืน, สิงหาคม 2018
6/10 พอใช้
B, NZ
6 ก.ค. 2018
ชื่นชอบ: ความสะอาด
Great location
This hotel had a great location. I was originally booked into the Standard room which had many issues. (leaky shower, smelly fridge & belonging got locked into the safe many times). The bed was also very hard & uncomfortable. Staff were ok.
I asked to change rooms, & was told none were available. I contacted my travel agent who then was able to request that I was upgraded to the suite. Suite was much larger & definitely a lot better than the standard room! After the room change, the staff were then very lovely & helpful.
Nice beak and view for business travel. Only book the bigger room or you won’t be happy. This hotel room need more lights. Pretty dark as the lights are only in one end. Of the long room and none in the bathroom.