Dear Susie, Thank you for recognizing our great staff and clean amenities. I'm sorry that noise from other guests kept you from having a restful night's sleep; please forgive us. Your comfort is our highest priority, and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review. Best, Dave Hirsch, GM

Dear Janelle, Our location has impressed many travelers, so I am glad you found it exceptional. Our staff works hard to keep the hotel looking great and running smoothly so our location can take center stage. We appreciate you staying and recommending our hotel. Please come see us again soon! Best, Dave Hirsch, GM

Dear Whitney, Thank you for taking the time to share your feedback and for staying with us. Please accept our apologies for your unpleasant experience. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of expectations. Please rest assured that your comments have been shared with our housekeeping team to improve our service. We genuinely hope you will reconsider a return visit in the future. Sincerely, Dave Hirsch, GM

Dear Joyce, While I appreciate you recognizing our wonderful location, I am sorry to hear that our accommodations let you down. Your comfort is our highest priority and I apologize that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor and improve the guest experience as we move forward. We hope to serve you better in the future. Sincerely, Dave Hirsch, GM

Dear latanya, Providing you with exceptional accommodations was our pleasure! Thank you for choosing Doubletree and taking the time to share this excellent review. We hope to see you back soon. Best, Dave Hirsch, GM

Dear Shade, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip! Best, Dave Hirsch, GM

Dear KELLY A, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Dave Hirsch, GM

Dear Airiana, We take pride in providing the best accommodations and service; your feedback, which highlights success and areas for improvement, is appreciated. I'm happy to learn you enjoyed your stay, and I have noted your recommendations regarding our front desk staff. Thank you for your time in reviewing our hotel. Best, Dave Hirsch, GM

Dear Shade, The entire staff loves being a wonderful representation of Philadelphia and all the friendly people who live here. Thank you so much for taking the time to share your great rating with other guests and us. We hope to welcome you back soon for another enjoyable stay. Best, Dave Hirsch, GM

Dear Sky, Thank you for sharing this frame-worthy review. I feel our accommodations are some of the finest and your feedback helps validate that opinion. Your review and recommendation are very much appreciated. We look forward to serving you in the future. Best, Dave Hirsch, GM

Dear Tierra, I'm sorry to see that your experience with us was not as positive as we would have hoped. We value your feedback and appreciate you choosing us. I assure you that we will work hard to make sure that your next visit is a much better experience and we are at your service if you want to discuss your concerns in greater detail. Thank you for giving us the chance to improve. Sincerely, Dave Hirsch, GM

Dear Geraldine, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Dave Hirsch, GM

Dear Rashad, Thank you for staying with us, and I'm glad you found us to be of good value. We appreciate your patronage and hope to host you again. Best, Dave Hirsch, GM

Dear Joyce, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your feedback. Your recommendation serves as encouragement to our associates, who genuinely care about providing each guest with an enjoyable experience. We look forward to hosting your family again. Best, Dave Hirsch, GM

Dear Jennifer, I appreciate you taking the time to share your review. I'm sorry for the shortcomings during your visit. We strive to leave all our guests with a positive impression; I apologize we let you down. Your feedback is important to us as we continually try to improve our guests’ experience. I will share your reflections with our team, and we all hope you will consider a return trip in the future. Sincerely, Dave, Hirsch, GM

Dear Jalisa, We are thrilled you had another perfect stay! Thank you for being a return guest and sharing this uplifting review. Please visit us again soon! Best, Dave Hirsch, GM