I was very pleased with the accommodation and politeness of staff. Had an issue with payment because the card I booked with was out of date, so manager had to contact Expedia to clear payment with the new replacement card. I was out of internet contact, so the mix-up was a bit daunting. Entirely my fault though, and staff were very kind.
The location was perfect, i was doing tje SWCP and couldnt stay in a better place. The staff were friendly, the room was of a good size with amenities and tea/coffe, the food at the restaurant was also very good.
Warm reception and kind attentive staff throughout our stay. Dinner and breakfast both high quality cooking. Room had considerate touches like a coffee pod machine and a nightlight in the en-suite so you didn’t have the fan turn on in the night if you spent a penny. Lovely view out over harbour to sea.
Tiny town with even tinier roads. We initially missed the car park closest to the inn and had to drive out and around to come back down into town. However once we parked we were directly across the Harbour from the inn. Everyone was friendly. Our room had a great view of the Harbour right out the window. The room was clean and comfortable, however the room was definitely not well sound proofed. I think it was the saloon door to the kitchen that could be heard from our room every time someone went in and out of it.
Other than that, it was a great stay. Food was good, we enjoyed the breakfast options and the surrounding areas was very cute. We would stay again, but maybe bring our ear plugs ;)
The room was not the “upscale” room as presented and illustrated on the website. The room had old stained carpets, walls and cupboards. The manager helped deal with the situation by giving us a bottle of wine, but the room was so filthy we couldn’t stay there and asked for a refund. It was explained that this room had not yet been refurbished. This experience was in stark contrast to the wonderful sister St Austell Brewery pub we stayed in at Sennen Cove a few days earlier, where the room was as illustrated on the websites. Sadly we just cancelled the end of our precious holiday and came home. Noah was superb in trying to help manage a very difficult situation.