Grand Jatra Hotel Pekanbaru, in the business district, offers a luxurious escape. Guests enjoy a swim-up bar, Ayurvedic treatments, aromatherapy at Club Arena Spa, and Asian cuisine at three restaurants with outdoor seating. Visitors consistently praise the helpful staff.
Located in Pekanbaru, Grand Jatra Hotel Pekanbaru is in the city centre and near the airport. Pekan Baru Mall and Ciputra Seraya Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Senapelan Tunjuk Ajar Integritas Park and Pekanbaru Lake. Visit our Pekanbaru travel guide
Luxury family-friendly hotel in the business district
You can look forward to a swim-up bar, a hair salon and dry cleaning/laundry services at Grand Jatra Hotel Pekanbaru. Treat yourself to Ayurvedic treatments, a massage or aromatherapy at Club Arena Spa, the on-site spa. At the 3 on-site restaurants, enjoy lunch, dinner, Asian cuisine and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 bars and a gym.
Additional perks include:
2 outdoor pools and a children's pool, along with a swim-up bar
Free self-parking
A round-trip airport shuttle (surcharge), concierge services and a 24-hour front desk
Luggage storage, a ballroom and wedding services
Room features
All 200 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift (200 centimetre wide door)
More
9 floors
Ballroom
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shower
Slippers
Toothbrush and toothpaste
Towels provided
Entertainment
32-inch LCD TV with satellite channels
Food and drink
24-hour room service
Electric kettle
Free bottled water
Minibar
Tea bags/instant coffee
More
Air conditioning
Connecting rooms available
Desk
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 17
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Payment types at the property
Important information
Optional extras
Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 3)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Property Registration Number 55110, 9120304481066
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Frequently asked questions
Does Grand Jatra Hotel Pekanbaru have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Grand Jatra Hotel Pekanbaru pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Jatra Hotel Pekanbaru?
Self-parking is free at this property.
What time is check-in at Grand Jatra Hotel Pekanbaru?
Check-in start time: 2:00 PM; check-in end time: midnight.
What time is check-out at Grand Jatra Hotel Pekanbaru?
Checkout is at noon.
Does Grand Jatra Hotel Pekanbaru provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of IDR 300000 per vehicle applies.
Where is Grand Jatra Hotel Pekanbaru located?
This family-friendly Pekanbaru hotel is located near the airport, within a 15-minute walk of Pekan Baru Mall, Senapelan Tunjuk Ajar Integritas Park and Great Mosque of An-Nur. Ciputra Seraya Mall and Riau University are also within 3 miles (5 km).
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