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"The room was very clean, and the beds were very comfortable, although the room was small, and if you ended up stuck inside, you’d quickly become claustrophobic. Likewise, the picture used to advertise the hotel is not a picture of any public or restaurant space in the hotel building, but a picture of the pub/restaurant 150 feet away. There is no public space you can hang out in within the hotel building. The price could not be beat, however. The fan for the bathroom was totally ineffective and...

"Breakfast was great considering it was free. Easy access to get in. Friendly staff. No issues."

"A great stay in great location"

"Expected more from Holiday Inn. Hotel is very tired looking and needs a re-furb not just pretty paintings on the wall. There is a parking charge of £12 which I think is ridiculous-there is nowhere else to park your car so you have no choice. I expect it for City parking but this is Basildon!!! I booked thru Expedia and was advised breakfast included but apparently it was not. So far I’ve booked thru Expedia 3 times and twice I’ve been disappointed. Expedia you need to get your act together....

"Very clean and well laid out room, friendly staff and nice bar seating area by the lake"

"lovely relaxing hotel"

"The bathroom was dirty, clearly had not been cleaned properly in some time, there was hair all over the floor, dirt build up around the shower tray and shower itself. Windows were also very dirty. The breakfast bag is not worth it as it’s not ready to go you have to wait 10mins for the hot part!"

"Nice clean room, got parked outside and was able to check-in early. Good choice of drinks, a well supported pub which is nice to see. Nice hot shower in the morning too."

"Plenty of parking available, the staff were friendly and helpful. The actual accommodation is very tired and dated. The sink in the bathroom was totally cracked and in my opinion could be dangerous."

"Nice"

"Some yoghurt to go with the fruit would have been nice. Otherwise excellent "

"Staff so friendly and helpful , lovely room , food amazing, ample parking, highly recommend"

"Always great "

"Clean room, great , professional and very friendly staff Wide variety of food on the menu, definitely recommend a visit "

"Room was clean and whilst the bed was very firm I slept well. Breakfast was a delight and the staff very helpful."

"Didnt even stay as filthy and smelly. Mould in room, shared facilities despite booking ensuite. Just awful and now trying to get my money back"