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"Great hotel with fantastic food and spa facilities"

"Air con was ideal in the heatwave. Hotel clean and comfortable. Lots of outdoor space but no place to sit outside which was a shame in the good weather. Needed itemised separate bills, which were supplied for both rooms booked but taxes missed out which will complicate work expenses. Don't know why missed out as was on original card receipt."

"Thank you to Sabrina the duty manager for responding to the issues we experienced positively and for taking ownership of them. She was a credit to the hotel, worked hard and clearly cared about the guest experience. Sabrina was also thoughtful as she knows the other issues we experienced (nothing to do with the hotel) following a recent visit to Mexico. We originally booked an accessible room. We did so purposefully because that room had a king sized bed. Unfortunately the room was tidy but was...

"Stayed in the manor house although checked in at the Club reception. No restaurant open, just the Club cafe, which was disappointing. Huge room and huge, comfy bed with large bathroom."

"This was our 4th stay and it was just as wonderful as our first. Wonderful people, gorgeous surroundings and fabulous food. Thank you for a truely dreamy experience."

"Check in very slow and after travelling 3 hours with elderly disabled parents, our room was not ready, which is understandable. But the only offer to get changed for a wedding was in the changing rooms a flight of stairs down or the toilets! The girl on reception was adamant there wasn’t any other option available and was very unconcerned of the needs for my disabled mother. Breakfast the next morning was also very poor and hardly any hot food left on the buffet. The disable room wet room was...