The stay was amazing for the kids as there were a lot of activities all day long. I think they need to do updates on the units as they are dated.
เข้าพัก 4 คืน, ธันวาคม 2023
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Sarika
3 ต.ค. 2022
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Natal Spa
The pools and stuff was ok and fun
The room was not so clean ,especially the bathroom and the staff didnt help us with things we needed
They also had horse riding but when it was our turn to go ,they said we had to make an appointment
เข้าพัก 1 คืน, กันยายน 2022
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
bechir
14 ม.ค. 2024
ไม่ชื่นชอบ: พนักงานและบริการ
I did make a booking for chalet number 321 in Goodersoon resort but unfortunalely i was disappointed about no internet no DSTV no phone even i did request several times in reception but nothing done.
It was wonderful....just as it was when i was last there 45 years ago...i would gladly go back again ...But the roads where horrendous to say the least coming from the durban side...the potholes were unbearable...
I love Natal Spa. Thank you .would love to see you again...if the roads improve.
เข้าพัก 1 คืน, พฤษภาคม 2022
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
feroz
10 ม.ค. 2022
ชื่นชอบ: พนักงานและบริการ
Disappointed
Just stayed the 1 night out of the 3 that we booked, place needs a major upgrade, booked a 4 sleeper chalet.the hiking trails are neglected, was only able to use the green trail.very boring atmosphere,the 2 positives from this place was the food from Bistro and the friendly staff.
เข้าพัก 3 คืน, มกราคม 2022
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
28 ก.ย. 2020
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
satisfactory stay
Staff were very friendly but the food needs major help. Prices don't match quality or quantity. Felt like dinner was a frozen reheated meal.
We enjoyed our stay very much. The hotel, grounds and pools are in a lovely condition. Very friendly and helpful staff. The Bistro can do with better service - too long wait to be served.
I found the resort to be very unorganised. From the delay at check in. To rooms not being made up timeously. The food was definitely substandard and need improvement. They could not cope with the busy period. Linen not available timeously. Pool towels not available
Facilities are not maintained and in desperate need of a make-over! Breakfast buffet was good and a highlight, but the rest a major disappointment. The Spa area was dirty and old, the hotel building is not maintained and except for the breakfast buffet, the other meals offered were a major disappointment.
Had a lovely time. Staff were absolutely friendly. My kids could be on their own without me worrying about their safety. Will definitely be visiting again.
I used this as a halfway stop from Durban to Kruger National Park (Skukuza). 4hrs from Durban (non stop). 5hrs to Skukuza (Non Stop). Overall it has dated or old feel. In saying that the place is well kept. My room was clean. The bathroom was clean, not modern, telephone cord shower with no shower curtain for the tub. Make sure to get here with some time to enjoy the hot pools. Good facilities for children, putt putt, water slides, pools, etc. Excellent buffet breakfast
I really did enjoy my holiday, toilets were stained, however beds were in super good condition, pools were incredible, slides were cool. Nice relaxing holiday.
Although we requested well in advance, our Vegetarian needs were not met. The room cleanliness left a lot to be desired. I was bitten by bugs in the room. Evidence shown to Mrs Muller.
We took the time before departure to share our concerns /constructive feedback with Mrs Muller ( Resort Manager)who promised to give us email feedback however a month later, this has not been received. Cannot help but wonder if this is the standard of customer service at All Gooderson Resorts??? We and all our friends /family will not stay at your Resorts.
The facilities was great, however the room needs to be vacuumed & sprayed. Something had bitten my entire family. Also noticed that the beds were not dusted on the 2nd night as there was chips in the bed that my kids dropped from the previous night. That tells you a lot. The service from the staff at the restaurant sucked. From breakfast to Bistro. It was very bad. To wait for eggs, you literally wait 20 minutes, that is madness. The Bistro was the same, no servietes given sauces, and when you ask for something they just make their faces funny. The service at the pool bar was excellent.
Reception staff were very helpful and friendly with accommodating us with our son in a wheel chair. Breakfast and dinner was good. Self catering room was a bit old and needs to be upgraded. Bathroom not good standard.