236/21 Moo 10, Pattaya Road 2 Soi 15, Pattaya, Chonburi
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 71 out of 138 reviews" "
10 - Excellent
71
Rating 8 - Good. 36 out of 138 reviews" "
8 - Good
36
Rating 6 - Okay. 18 out of 138 reviews" "
6 - Okay
18
Rating 4 - Poor. 7 out of 138 reviews" "
4 - Poor
7
Rating 2 - Terrible. 6 out of 138 reviews" "
2 - Terrible
6
8.6/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Good
Ugo Antonio
Travelled with partner
19 Apr 2024
Liked: Cleanliness, staff & service, amenities
Room smelt a bit of humidity and had to go back to breakfast level to pay for the breakfast in cash (couldn’t be charged on room). Other than that all good
Ugo Antonio
Stayed 2 nights in Apr 2024
Response from Jo on 21 Apr 2024
Dear Khun Ugo Antonio,Thank you for your review and rating. We're glad your stay was enjoyable overall. And we are very sorry if something made you feel uncomfortable during your stay. We have 24-hour support staff available to fix any issues, However, we hope you'll come back and visit us in the near future. And we will solve the unwanted problem so that it does not come back to bother you again.Warm Regards,Chirawit ChuenjaiOperations Manager
Great location, great value and very comfortable. We'll be back soon !
Jonathan
Stayed 1 night in Apr 2024
Response from Jo on 9 Apr 2024
Dear Khun Jonathan,I value your perspective and criticism. By sharing these kind words with our members, we will support one another. We're looking forward to your speedy return.Warm Regards,Chirawit ChuenjaiOperations Manager
Staff were very friendly and helpful. Property is a bit tucked away so couple of our taxi drivers had bit of confusion locating, but staff helped in communicating with drivers. Loved our stay, very clean and comfortable!
Tierney
Stayed 3 nights in Apr 2024
Response from Jo on 6 Apr 2024
Dear Khun Tierney,We are very grateful to hear that your stay here was smooth. And we're even more delighted that you have rated and reviewed our team members with such helpfulness. We all put a lot of effort into making sure you have a great time, and please know that our help is provided with the best of intentions. I hope every journey you take gets you to your desired and safe destination.Warm Regards,Chirawit ChuenjaiOperations Manager
Nice staffs and polite. The room is clean and location is near 7-eleven.
Only thing need to improve is the noise of other room from outside (opening or shutting the door) disturbed you along the night.
Suparat
Stayed 1 night in Mar 2024
Response from Jo on 21 Mar 2024
Dear Khun Suparat,Thank you for taking the time to give your rating. Moreover, your helpful suggestions will help us understand what our guest want and make it even better.We apologize to you for this incident and making the atmosphere of your vacation less than perfect. We will fix this problem quickly so that this problem does not happen to other guest again.Thank you very much again for the advice. And we look forward to your return visit again in the future.Warm Regards,Chirawit ChuenjaiOperations Manager
Dear Khun Ahmed,Thank you for your rating. A smooth and enjoyable stay is an important part of what we want to provide to all our lovely guests. You got that.Warm Regards,Chirawit ChuenjaiOperations Manager
Dear Khun Ahmed,Thank you for your rating. A smooth and enjoyable stay is an important part of what we want to provide for all our lovely guests. You got that.Warm Regards,Chirawit ChuenjaiOperations Manager
Dear Khun Ahmed,Thank you for taking the time to rate the hotel. We hope that you're having an enjoyable and memorable experience during your stay here. Please don't hesitate if you need anything further by dialing 0 so we can help you as conveniently as possible.Warm Regards,Chirawit ChuenjaiOperations Manager
Good people. Stay was amazin. Definitley worth it.
Rohit
Stayed 2 nights in Feb 2024
Response from Jo on 27 Feb 2024
Dear Khun Rohit,Thank you very much to taking the time to rate and comment our hotel. guest comfortable with their stay is our priority that we focus on.Looking forward to see you here again soon.Warm Regards,Chirawit ChuenjaiOperations Manager
Dear Khun Kfir,We appreciate your review and words of gratitude. Making each and every guests as happy as we can is our primary objective to provide them the most memorable day possible. Moreover, we get joy from seeing our guests grin. We wish you all the best today and always. We're waiting on your next visit.Warm Regards,Chirawit ChuenjaiOperations Manager
10/10 Excellent
Eamon
5 Feb 2024
Rose on reception and her colleagues are super friendly and helpful , breakfast is ok if u just want cereal ,coffee and toast , used to stay here when it was Pattaya bay resort hotels had a bit of a make up but in overall standards it’s a good place to stay and I’d stay again for sure
Eamon
Stayed 5 nights in Jan 2024
Response from Jo on 5 Feb 2024
Dear Khun Eamon,We all adore you and appreciate your feedback. we appreciate your thoughtful action regarding Rose. It's not just her, though. We are very excited to have you visit and are ready to help. I hope your next visit will still be just as lovely as it has always been. I will forward your warm remarks to every members. I hope Rose, in particular, is overjoyed to see this message.Warm Regards,Chirawit ChuenjaiOperations Manager
This hotel was a pleasant surprise. The staff here were very helpful.and the room itself was very goos. Ideal for solo travellers. Plenty of trnasport available, bike and taxi to take you places and both bars and food options too.
Kalvir
Stayed 3 nights in Jan 2024
Response from Jo on 30 Jan 2024
Dear Kalvir,The greatest motivation we have comes from your appreciation. we're delighted you spending the time to write honor review. We are dedicated to staff development and training in response to your positive remarks about our members' ability to serve our guest to the highest standard.Looking forward to welcoming you for next visit in the future.Warm Regards,Chirawit ChuenjaiOperations Manager
Nice hotel, modern and clean rooms. A little bit of a walk from the main road but nothing crazy. Staff helpful and friendly.
Stephen
Stayed 6 nights in Dec 2023
Response from Jo on 26 Jan 2024
Dear Khun Stephen,I appreciate the lovely complement. We also believe that spending a holiday here with us would be fantastic for you. Looking forward to seeing you again soon.Warm Regards,Chirawit ChuenjaiOperations Manager
Golf trip. Game was terrible but stay very enjoyable.
Brian
Stayed 8 nights in Jan 2024
Response from Jo on 21 Jan 2024
Dear Brian,I appreciated your helpful review.I firmly believe that the competitive will be won in your further visit at our property.Warm Regards,Chirawit Chuenjai,Operations Manager
8/10 Good
Charlie
16 Jan 2024
Charlie
Stayed 2 nights in Jan 2024
Response from Jo on 21 Jan 2024
Dear Charlie,We appreciate you rating your enjoyable stay. Your review will motivate us to continue providing unending service and improvement. We're looking forward to welcome you stay again at Journeyhub Pattaya Central.Warm Regards,Chirawit ChuenjaiOperations Manager
10/10 Excellent
Dwayne
28 Dec 2023
Dwayne
Stayed 6 nights in Dec 2023
Response from Jo on 31 Dec 2023
Dear Dwayne,Thank you very much for your rating. We hope you'll come back for next visit at our charming hotelwait to see you !!Regards,Chirawit ChuenjaiFront Office Manager
6/10 Okay
AZIZ
17 Dec 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Older hotel, more basic furnishings.
This hotel is a bit old, with a more 2* feel.
In room furniture was quite dated. It's clean but it's not up to Western standards.
Restaurant is ok.
Had issues with my in room safe and they kept saying someone will come and no ever did.
It's also a bit awkward for location.
AZIZ
Stayed 3 nights in Dec 2023
Response from Joseph on 19 Dec 2023
Dear Aziz, Thank you for taking the time to share your experience with us. We highly appreciate your candid feedback on where we can further improve our services. Kind regards,Joseph YamdeeHotel Manager
Dear James,Thank you for staying with us. We hope to see you soon.Warm regards,Joseph YamdeeHotel Manager
6/10 Okay
Priscilla
Travelled with family, Travelled with partner
30 Nov 2023
I like the swimming pool on the rooftop it’s nice and quiet.
Priscilla
Stayed 3 nights in Nov 2023
Response from Joseph on 7 Dec 2023
Dear Priscilla, Thank you for staying with us. We're glad to hear that swimming pool on the rooftop was on of the highlights in staying at Oakwood Hotel Journeyhub Pattaya.Kind regards,Joseph YamdeeHotel Manager
Close to everything guests moving furnishings in the night making noise not sure why or how they can make so much noise
TRAVIS
Stayed 14 nights in Nov 2023
Response from Joseph on 19 Nov 2023
Dear Travis,Thank you for taking the time to share your feedback with us. We're sorry to hear of your unpleasant stay due to the unwanted noise which is beyond the hotel's control. Sincerely,Joseph YamdeeHotel Manager
Dear Shaun,Thank you for your feedback. We hope to see you again soon.Kind regards,Joseph YamdeeHotel Manager
4/10 Poor
Mohammadreza
8 Nov 2023
Disliked: Amenities
Not bad, breakfast wasn't good, also it's noisy but good and helpful staff
Mohammadreza
Stayed 1 night in Nov 2023
Response from Joseph on 11 Nov 2023
Dear Mohammadreza, Thank you for your feedback on where we can improve on our breakfast standards. I have passed on your comments to our outsource restaurant so that they are made aware to raise the quality of the breakfast offerings on the buffet line. Once again thank you for staying with us.Warm regards,Joseph YamdeeHotel Manager
8/10 Good
Moe
8 Nov 2023
Moe
Stayed 3 nights in Nov 2023
Response from Joseph on 9 Nov 2023
Dear Moe,Thank you for your feedback. We highly appreciate it.Warm regards,Joseph YamdeeHotel Manager
Enjoyed my 2 week stay.
Hotel staff , security and clean staff very friendly and helpful.
michael
Stayed 15 nights in Sep 2023
Response from Joseph on 14 Oct 2023
Dear Michael,It was a great pleasure having you stay with us for a long period of time. We're glad to hear that our staff a very good impression on you. Looking forward to have you back in Pattaya soon.Kind regards,Joseph YamdeeHotel Manager
10/10 Excellent
VIPADA
10 Sep 2023
VIPADA
Stayed 3 nights in Sep 2023
Response from Joseph on 28 Sep 2023
Dear Khun Vipada,Thank you for your compliments. Have a pleasant day.Kind regards,Joseph YamdeeHotel Manager
10/10 Excellent
Jeffrey
14 Aug 2023
Jeffrey
Stayed 4 nights in Aug 2023
Response from Joseph on 28 Sep 2023
Dear Jeffrey,Thank you for your rating us on Expedia. We hope to see you soon.Kind regards,Joseph Yamdee Hotel Manager
Great hotel great staff Great location great pool Rooms cleaned everyday. Great food good breakfast.
Andrew
Stayed 4 nights in Aug 2023
Response from Govnd Joshi on 14 Aug 2023
Dear Valued Guest ,We greatly appreciate your fantastic review of your recent stay at Oakwood Hotel Journeyhub Pattaya! It's truly heartwarming to read about your positive experiences with our staff, location, pool, and amenities. We're thrilled that you enjoyed our well-maintained rooms, delicious food, and breakfast offerings. Your kind words inspire us to continue delivering exceptional hospitality. We can't wait to welcome you back for another wonderful stay in the future!Warm regards,Govnd JoshiHotel Manager
10/10 Excellent
Andrew
14 Jul 2023
Andrew
Stayed 14 nights in Jun 2023
Response from Govnd Joshi on 14 Aug 2023
Dear Valued Guest,Thanks for staying with us here at Oakwood Hotel journeyhub Pattaya and taking time to review us.Looking forward to welcoming you again in the near future.Regards,Govnd JoshiHotel Manager
10/10 Excellent
Andrew
30 Jun 2023
Andrew
Stayed 14 nights in Jun 2023
Response from Govnd Joshi on 14 Aug 2023
Dear Valued Guest,Thanks for staying with us here at Oakwood Hotel journeyhub Pattaya and taking time to review us.Looking forward to welcoming you again in the near future.Regards,Govnd JoshiHotel Manager
10/10 Excellent
Egill Gretar
14 Jun 2023
Egill Gretar
Stayed 22 nights in May 2023
10/10 Excellent
Mark
8 Jun 2023
Mark
Stayed 3 nights in Jun 2023
8/10 Good
Boonlert
24 May 2023
Boonlert
Stayed 7 nights in May 2023
10/10 Excellent
Lennart
21 May 2023
Lennart
Stayed 3 nights in May 2023
6/10 Okay
Robert
1 May 2023
Robert
Stayed 1 night in Apr 2023
Response from Chirawit Chuenjai, Front Office Manager on 3 May 2023
Dear Khun Robert,Thank you very much to staying at Oakwood Hotel Journeyhub, Pattaya recently. your feedback will helping us to improve our team to do better. We're looking forward to welcome you back to stay with us with warm greeting around here at Oakwood
Response from Chirawit Chuenjai, Front Office Manager on 3 May 2023
Dear Khun Mahendra,Thank you very much for your recent stayed at our property and giving us a top rating. Our team member looking forward to greeting and welcome you with hospitality for your next visit.
Response from Chirawit Chuenjai, Front Office Manager on 3 May 2023
Dear Khun Christopher,Thank you very much for staying with us at Oakwood Hotel Journeyhup, Pattaya and rated us a high score. We hope you had an enjoyable stay and await to welcome you back for the next future.
6/10 Okay
Ryuta
27 Mar 2023
Ryuta
Stayed 1 night in Mar 2023
Response from Jo on 29 Mar 2023
Dear Ryuta,First of all, Thank you very much for your recent stayed at our property and leave a positive rate for us. We surely to making guest have a pleasant and enjoyable stay with us. hopefully that we can serve you all the best for your next visit
Staff was friendly n location good. But can tell no money was spent by the landlord n everything dated, lacking any modern feel or creature comforts such as USB. Good for the money but could do better.
Thomas
Stayed 2 nights in Mar 2023
Response from Govnd Joshi on 20 Mar 2023
Dear Valued Guest,Thank you for choosing Oakwood Hotel Journeyhub Pattaya and taking time to review us here on Expedia. We regret that your stay was not satisfactory to make you feel a modern however, the location and hotel is very much liked by our guest for its atmosphere as it gives you a very quiet environment while you are in the hustle of the city, however, we will definitely look into the improvement. We really appreciate your comment on our team members as they put their all effort to keep our guest happy at the property. We will look forward to welcoming you again in the near future.Regards,Govnd Joshi Hotel Manager
Great location! Quiet but just a few minutes from the beach and Walking Street. Rooftop pool was a hidden gem. Freindly staff. Rooms are a good size and recently updated. For me (American) it was nice to be a few steps from Starbucks in the morning. For my girlfriend (Thai) it was nice to have so many dining options so close. We walked to the beach every night. So romantic! Walking Street is crazy and not great for a couple, unless you are young and adventurous. I would 💯 stay again!
James
Stayed 3 nights in Mar 2023
Response from Govnd Joshi on 17 Mar 2023
Dear James,Thank you for choosing Oakwood Hotel Journeyhub for your stay here in Pattaya and taking time to review us here at Expedia. We are glad that you liked your stay here. The location of the hotel is favourable by everyone as its close by all the major attraction of the town. Our team members put their all efforts to keep the hotel feel welcomed to our valued guets.We Look forward to welcoming you again in the near future.Regards,Govnd Joshi,Hotel Manager
2/10 Terrible
Kelvin
3 Mar 2023
Kelvin
Stayed 1 night in Nov 2022
Response from Jo on 29 Mar 2023
Dear Kelvin, First of all, Thank you very much for your recent stayed at our property. we are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, with every appointment. We would like the opportunity to rectify whatever made you unpleasant. hopefully that we may serve you the best for your next visit
8/10 Good
Luke
24 Feb 2023
Luke
Stayed 1 night in Feb 2023
Response from Jo on 29 Mar 2023
Dear Luke,First of all, Thank you very much for your recent stayed at our property and leave a positive rate for us. We surely to making guest have a pleasant and enjoyable stay with us. hopefully that we can serve you all the best for your next visit
6/10 Okay
AMAR
21 Feb 2023
AMAR
Stayed 1 night in Feb 2023
Response from Jo on 29 Mar 2023
Dear Amar,First of all, Thank you very much for your recent stayed at our property and leave a positive rate for us. Our staff can't wait to serving you all the best.
10/10 Excellent
Eric
30 Jan 2023
Eric
Stayed 7 nights in Jan 2023
Response from Govnd Joshi on 6 Feb 2023
Dear Valued Guest,Thank you for staying with us here at Oakwood Hotel Journeyhub Pattaya and taking time to review us here on expedia. We really value your comments and also looking forward to welcoming you again here.Regards,Govnd JoshiHotel Manager
Dear Valued Guest,Thank you for staying with us here at Oakwood Hotel Journeyhub Pattaya and taking time to review us here on expedia. We really appreciate you to recommend our hotel to your friends and also looking forward to welcoming you again here.Regards,Govnd JoshiHotel Manager
All staff was. Good and friendly. The only thing I would say is that the curtains need blackout blinds behind them.
Andrew
Stayed 5 nights in Dec 2022
Response from Govnd Joshi on 19 Jan 2023
Dear Valued Guest,Thanks for staying with us here at Oakwood Journeyhub Pattaya and taking time to writing your feedback. Our team members are always on our toes to make your stay memorable and thanks for mentioning it. We really regret that you had to face some noise issue. We really appreciate your suggestions and will work on it. Looking forward to welcoming you again here in the near future.Regards,Govnd Joshi Hotel Manager
Dear Valued Guest,Thanks for staying with us here at Oakwood Journeyhub Pattaya and taking time to writing your feedback. Our really value your comments and feedback to us. Looking forward to welcoming you again here in the near future.Regards,Govnd Joshi Hotel Manager