Outdoor pool, open 11:00 AM to 8:00 PM, pool loungers
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Reviews of Hemingways Silk Hotel

3.5 out of 5
Hemingways Silk Hotel
184/29-Phangmuang, Sai Kor Rd, Patong, Phuket

Reviews

8.4

Very good

Rating 10 - Excellent. 117 out of 293 reviews" "
Rating 8 - Good. 135 out of 293 reviews" "
Rating 6 - Okay. 25 out of 293 reviews" "
Rating 4 - Poor. 7 out of 293 reviews" "
Rating 2 - Terrible. 9 out of 293 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 22 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is nice... except for one thing that somehow they have a lot of little cockroaches...🙄
Stayed 2 nights in Jan 2020

8/10 Good

Rin, Melbourne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel‘s location was amazing, it was in walking distance to almost everything but also tucked away down a street away from havoc. The hotel Is also very clean. However we did have conflict during checkin regarding adding an extra bed (we sent a message regarding this matter a few weeks before checking in which the said hotel they didn’t receive) which led to myself and my sister (2 adults) to share a single bed for the first night of our stay as there was “no one” available to organise an extra bed. Another issue is that the company only gives out 1 key card per a room, which caused the three of us some more conflict when returning home at different times.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money! always enjoy staying here when in patong, Staff very friendly
Stayed 4 nights in Sep 2019

8/10 Good

Alex, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For a day in Phuket it was great
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Noise
Air-conditioning is noisy.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
The swimming pool was cloudy and appeared some attention.
Stayed 7 nights in Apr 2019
Response from Reservation Team on 22 Apr 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

B, Denver, CO

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Comfortable stay, good budget hotel. Nice breakfast included.
Stayed 7 nights in Mar 2019
Response from Reservation Team on 22 Apr 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

pablo

Liked: Room comfort
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The hotel was convenient and walking distance to the bars and attractions. The staff were not friendly at all during check in. We also had issues with our toilet the first night and when we called the front desk, they said we will have to wait till tomorrow for asssitance. Tomorrow comes around and 10 am, we still have not receive a phone call nor update. Mind you, we were unable to use the restroom since 10 pm the night before. We than called the front desk again around 10 am and they said they will send someone, an hour gone by and nothing. They happened to fix our issue an hour and half later. Also, we needed to catch an early flight so we ask for assistance to reserve a taxi, but they said the earliest was 7 am which did not help.
Stayed 2 nights in Jan 2019

10/10 Excellent

Porkie, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best! 2nd time there! Clean and comfortable!
Stayed 2 nights in Nov 2018

10/10 Excellent

Merilee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a fun location!
It was a very clean and well run hotel! Very close to the Night Bazaar on both sides and a close walk to the beach. I would stay there again! We certified in the PADI Open Water Course for All4Diving and that was close to the hotel as well!
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
It was great, I love phuket. The only suggestion I would make is new balcony chairs. The sun damage gets white chalk on your pants when sitting.
Stayed 5 nights in Oct 2018

10/10 Excellent

John, Surfers Paradise Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
This hotel is in a great central position but if you are a beach lover it is about a eight to ten minute walk to patong beach. Close to Jungceylon shopping centre and very close to the Banzaan market where it is a seafood lovers paradise at night time. The hotel is spotlessly clean and the rooms are quite large and very quiet at night time. There is a rooftop bar and swimming pool and a restaurant on the grand floor. The staff are just wonderful. I will definitley stay here again.
Stayed 12 nights in Sep 2018

8/10 Good

Joe, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and clean
Spent 12 nights at this hotel. ...won't hesitate to stay there again apart from breakfast pretty poor breakfast buffet in my view otherwise all good
Stayed 12 nights in Aug 2018

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 3 nights in Aug 2018

6/10 Okay

Damien, Malaysia

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The aircond and TV always have problem during my stay and I have to change room for 3-4 times. However, room is clean.
Stayed 3 nights in Aug 2018

8/10 Good

Lim

Liked: Cleanliness, property conditions & facilities, room comfort
Good location
Good location. Requested for a balcony room but didn't get. No face towels given. Shampoo and body wash has not been refilled since the day we check in

8/10 Good

paul, North Wales

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
A bit of trouble with the bathroom but it was soon sorted out
Stayed 4 nights in Mar 2018

10/10 Excellent

allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in centre of Patong
Fantastic hotel with relaxing rooftop pool Near centre and short walk to beach Couldn't have chosen a nicer hotel,,thank you
Stayed 1 night in Mar 2018

8/10 Good

Dimitrios

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 19 nights in Nov 2017

8/10 Good

Nur Rena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Make sure you have the right Hemingways Hotel
First of all there are 3 Hemingways hotel in Patong. Our cab dropped us at the wrong hotel. We had to walk to our hotel which was nearby. So take note of this. Buffet breakfast was good for us as they served local dishes too. It is nearby alot of eateries and convenient store. There is Bazaan Food Village where you can purchase live seafood and then proceed upstairs to have it cooked. Make sure you bargain when you buy your seafood. It is nearby Robison Mall with lots of eateries as well Visit the ice cream and pancake store opposite Lucky 13 cafe. Speciality: ice cream made from scratch with a choice of fresh fruit like mangoes for 80 baht. Setback you need to walk about 10mins plus to the beach. Overall good location and nice hotel.
Stayed 1 night in Nov 2017

8/10 Good

LJLett, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay close to everything
We had a very enjoyable stay for 14 days. We were made feel welcome straight away. Staff always with a welcoming smile - restaurant (good tasting Thai food), reception (acknowledged us all the time), thank you to housekeeping always smiling and nothing is an effort, roof top pool and bar (perfect at the end of the day) cocktails were perfect and good prices. I will have no reluctance in recommending Hemingsway Silk to any traveller. Thank you all for a very enjoyable relaxing holiday.
Stayed 14 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ok
Good location very clear room staff no so friendly Restaurant staff terrible
Stayed 4 nights in Aug 2017

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always wonderful
I always stay here. There is a night market next door, it is close to the beach, and very helpful staff.

8/10 Good

rouzbeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

rouzbeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

joe, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New, nice hotel, close to everything.
Friendly, very helpful staff. Room is clean and quite. Nice little rooftop pool you can hang out and have a drink at a mini bar, walking distance to Bangla road.

8/10 Good

Siew Choo

Liked: Staff & service, property conditions & facilities, room comfort
Conventient,Clean and Comfortable hotel
First nite (check in at 8pm) step in the rm was different frm last few times i book. Frm orange change to dark brown lok more comfortable n cosy. Balcony flr n chair was vy dusty, rm smell nice n everything lok great feel like at 5star hotel. But 2nd day cal rm service waited for half hr while cal bk they said forgotten.ask for makeup rm n went to toilet, 5mins my door bell ring n i was inside the toilet. After tat i open the door, saw towels, refreshment item toilet paper all was left it on the doorstep. 3rd day ask for clean rm the bed cover was not neatly placed balcony still dirty. Hope the staff can put more effort on their job.but i still will chose to stay here cos i like the rm only one spot light n 2 table light. Lok more cosy n confortable. Only hope they can clean up balcony area. Is all minor problem n i will still chose to stay here P/s: if hotel can supply adaptor will b perfect, we dun mind put deposit for it. And when i check out on 14/4 1pm there was a female receptionist she was vy helpful n hv a vy sweet smiley face, i ask her help to keep my passport n 5pm i bk frm the mall wanted to take cab to airport she oass me bk my passport. I totally forgotten abt it. So nice of her n sorry tat i forgotten ask her abt her name. Hope management can keep tis gd staff. Tks

8/10 Good

yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kinda normal I Guess? The kind that you'll expect
As stated, but it's really near street market , bangla road and patong beach so that's stars given. Enjoy if you're booking in this hotel, pretty awesome (:

8/10 Good

Melanie

Liked: Cleanliness, property conditions & facilities, room comfort
Nice stay in clean room and good area
Clean and spacious room, comfortable bed.

8/10 Good

Traveller.sg, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New, 2min to mall
Hotel is new. 2min walk to junceylon mall. Hotel have swimming pool. Got connecting room. No bath tub. Some rooms have balcony, some no have. Water pressure was good. Water temperature was good. Nice hotel with nice ambience and decorations.
Bathroom
Room
Room
Room

8/10 Good

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities
A good location.
Nice hotel in good location. The room are pretty big and clean.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a great stay from start to finish. A++++
nothing was too much trouble and dealt with instantly..

8/10 Good

Sathyanarayana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cooperative staff and well located hotel
was very comfortable and near to every thing, especially Patong beach n Bangla street night life

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Front desk staff disinterested and not adept at English but hotel very clean & central to Patong.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
It's clean, accomodating staff. That's all
Ok, this is the first i've encountered To stay in hotel without disposable toothbrush. I thought at first they only forgot to provide in our room but when i requested the receptionist inform me that they really don't have it. Sigh!

8/10 Good

Ron Aharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and comfortable centrally located hotel
nice clean and cheap hotel. some of the staff is very helpful, some is not bed size is huge, good water pressure in the shower, and great location!

8/10 Good

Sulaiman, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Nice and clean hotel located nearby to Jungceylon mall as well as street shops. Value for money.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Vibee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy to access, the hotel is clean and the staffs are friendly

8/10 Good

Jackson Ng, Singapore

Liked: Cleanliness, room comfort
Nice location, walking distance to bangla road
Hotel room was clean and the bed was comfortable. My room was near the swimming pool so can head there in the morning to suntan and swim. Staff was okay but not as helpful in giving advice to places of interest in phuket. They were helpful in helping in hotel requests like loaning extra towel for my outdoor swimming needs. Hotel location is walking distance to bangla road, which houses a lot of agogo bars and pubs. It is also walking distance to patong beach.

10/10 Excellent

Bryan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is spacious
The location is great, within short walking distance to the market and shopping center. The beach is 10 mins away. The room is very spacious and it includes a balcony. You have everything you need in the room including safe, complimentary water, fridge, free wifi. The bed is extra big, larger than a king size bed! The TV and bathroom is a bit small though. Except for some small issues during my stay such as a blackout in one of the lift on 1 day, the experience is great!

10/10 Excellent

Iffah Yasmin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its our second visit there. When we came, the recep was not very friendly. But other receps for the day was amazing. The rooms were well-kept and maintained. Our overall stay was very satisfactory.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience in Phuket
I would not recommend booking this hotel. I had such bad experience. This is the first time I have ever written a bad review I'm not a picky person but the staff tried to charge us for some "stains" on the floor that were everywhere (other rooms and hallway) and when I took pictures for proof they tried to charge us for some pillow cover and towels that were filthy! That was an insult to us, first because we are not dirty pigs and second because we never dirtied anything in the hotel. The AC also smelled bad. The only thing I liked about this hotel was the pool. If you book this hotel make sure to take pictures of your room including the floor because they will try to charge you for anything. Never staying here again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenience was the key. everything within walking distance

4/10 Poor

Ron, Seattle, Wa

Disliked: Cleanliness, property conditions & facilities, room comfort
convenient on quiet street
Minimum requirements for a hotel room: clean bed to sleep in and a shower to wash in... was not met. Bed exceedingly hard. Shower was broken and although I informed the front desk, they didn't bother to repair it. Bathtub lacked a stopper and was too small for a grown man.

8/10 Good

Marty, Tacoma, WA

Liked: Cleanliness, staff & service
Nice hotel on quiet street
I enjoyed my stay at Hemingway Silk Hotel. Linda at the front desk is a gem. She has a great personality and truly makes you feel welcome upon arrival. The first couple of night I did not like the bed as it was extremely hard. I asked about changing rooms to one with a softer bed. Linda sent up house keeping with some memory foam padding that was placed on top of the mattress. That did the trick. The rest of my stay in slept like a baby. The breakfast buffet has a limited selection but is adequate. Overall I would recommend this hotel and will stay here on my next trip to Phuket/Patong Beach

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Value for money
It's close to many restaurants and Jungceylon shopping mall. The beach, however, is rather a long walk away.