From the moment we booked, Mr Chao made contact and offered to help with transfer. Got to the hotel to be greeted by friendly staff and great location. Room was spacious and clean. Had everything we needed and good wifi . What ever we needed, Mr Chao helped us. Great bars and restaurants close by. Room cleaned daily. Travel room to shower after check out after being at the beach. I would definitely stay here again . Very affordable and great value. Ten minutes walk to Patong beach and Bangla rd .