Well where to start.
The picture of the Hotel with the roof top pool that I thought we were staying in.
Not to be, our roof top was building material that looked like it had been there since the place had been built and was not capable of being walked on let alone swimming.
The pictures of the room were similar, but not as new as the pictures, the TV in the lounge area was none existent, not like your picture.
There was a bracket for the TV and a DVD player sitting by it’s self on a bench top and when I asked reception they told me that there was only meant to be one TV in the bedroom area, but the photo I took (that I can send you if you like) shows there should be a TV there. The TV reception was very snowy on the TV that we did have, so watching a DVD might of been a good option.
The spare bed that my son was meant to sleep in has a real big stain on the sheet and mattress protector we asked for it to be changed and it was, but he didn’t want to sleep in it after that so he slept on it with a towel over himself “not ideal”.
Reception staff not friendly never smiled and on New Years night I rang them 3 times to ask them if they could ask the people in the next room to be quiet as it was now 4am and they were singing and banging the furniture and we had to get up at 6am to fly out. Yes I know it was New Years but they should of at least tried to quiten them down, but I rang 3 times and no one even answered the phone.
Breakfast staff didn’t know was they were serving.